A Pharmacy Technician who will play a personal role within our community to ensure that our patients receive the medication and care that they need through our medication support program, Sona Access. This position will work under a licensed pharmacist's direct supervision to provide exceptional customer service while assisting patients and filling prescriptions.
Responsibilities
Provides concierge-level patient care and customer service
Appropriately create and fill 7-day adherence packaging for medications
Conduct care calls with patients in a friendly and effective way
Participate in all aspects of the fulfillment process, including working with robot technology
Develop relationships with patients and suggest services that may be beneficial
Assist patients with questions and offer Pharmacist consultations
Perform monthly care calls to ensure successful medication management
Requirements
What will you need to succeed?
Previous retail pharmacy or long-term care pharmacy experience
Excel in a fast-paced pharmacy environment
Detail-oriented
Excellent communication and interpersonal skills
Customer service-oriented and highly organized
Team player
CPhT license is a plus but not required
Perks:
Not only are we committed to offering excellent company benefits, but we also have the added perk of working in a flexible, respectful, and supportive team environment.
Competitive compensation and 401k plan with company match
Get paid when you need it by making any day payday! At Sona, you can access your earned income anytime during the pay period
Company health plans, including medical, pharmacy, vision, dental, and supplemental insurance options
Company-paid life and AD&D insurance
Direct Primary Care program offering local, personalized care for you and your family
Wellness program with discounted gym memberships and an employee assistance program
Prioritized work + life balance by providing generous vacation, sick leave, and paid holidays
Paid volunteer days to support the community
We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, military status, or any other characteristic protected by law.
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