Medspa Patient Coordinator

Renew Beauty Medspa is looking to fill our Patient Coordinator position. (Bilingual a plus-English & Spanish). With 16+ years leading in the industry, we are growing and expanding. Join our team and contribute to creating a seamless and positive journey for our valued patients. Along with patient care/concierge, this role includes communication with patients via phone, ai messaging, & social media.

Responsibilities:
• Coordinate patient appointments and provide exceptional customer service.
• Educate patients on treatments, procedures, and post-care instructions.
• Manage inquiries via phone, email, ai messaging, and in-person, ensuring a positive patient experience.
• Maintain organized patient records, handle administrative tasks, and assist with billing.
• Contribute to marketing initiatives via social media and foster a welcoming atmosphere in the reception area.

Qualifications:
• Must be open to work weekends
• Previous experience in Medspa customer service or patient coordination.
• Strong organizational and interpersonal skills.
• Familiarity with medical spa services and terminology.
• Proficient in scheduling software and basic office applications.
• Ability to handle confidential information with discretion

• Fluent in both Spanish and English is a plus