Medspa Sales Consultant

About the Company

A premier luxury medical spa in Miami offering advanced aesthetic treatments and wellness services. Known for its combination of cutting-edge technology, personalized care, and a calming, elegant atmosphere, the spa specializes in services such as skin rejuvenation, non-invasive body contouring, and anti-aging treatments.

About the Role

We are seeking a high-performing Medspa Sales Consultant to join our growing team. In this role, you will serve as the first point of contact for clients and play a key part in helping them discover customized aesthetic and wellness solutions. This position requires a confident, sales-driven professional who delivers an exceptional client experience while achieving and exceeding sales targets.

Key Responsibilities

Client Experience

• Greet and check in clients with professionalism and warmth
• Respond promptly to phone, email, and online inquiries
• Ensure a luxury, personalized experience for every client
• Maintain a pristine and inviting reception area

Sales & Consultations

• Conduct consultations and guide clients to appropriate treatments and products
• Actively promote services, packages, and skincare products
• Upsell and cross-sell to increase client value and satisfaction
• Consistently meet or exceed monthly sales goals

Client Retention

• Build and nurture strong client relationships
• Follow up to encourage rebooking and program participation
• Recommend services based on client history and seasonal needs

Administrative Tasks

• Handle bookings, payment processing, and client record management
• Ensure data privacy and compliance with spa protocols
• Assist with inventory checks and supply orders

Team Support

• Collaborate with management and service providers to ensure smooth operations
• Contribute to marketing promotions, events, and client appreciation activities
• Participate in ongoing training and development

Requirements

• Minimum 2 years of sales experience in a medspa, aesthetics, or wellness setting (Required)
• Strong sales and customer service skills in a high-touch, consultative environment
• Reliable daily commute to the Miami location
• Availability for occasional weekend shifts or events
• Excellent time management, organization, and communication skills

Preferred Qualifications

• Knowledge of skincare, wellness, or aesthetic treatments
• Familiarity with booking and POS systems (e.g., Vagaro, Mindbody, or similar)
• Bilingual (English/Spanish) is a plus

What’s in It for You

• Competitive base salary with commission/bonuses
• Employee discounts on services and products
• Training and professional development opportunities
• Beautiful, luxury work environment
• Clear path for growth and internal promotion