Melin MPP Sales Support Coordinator

Who We Are:

At melin we set out to create the most premium, highest quality headwear in the world. We believe that with more thought, time and care invested into how we make our products that we can extend the life of our hats and the adventures we take them on. We are looking to expand our internal family and are seeking one incredible human capable of excellence in a fast-paced work environment and eager to join an elite, yet small team of “A Players”.

About the Role

We are seeking a driven and detail-oriented Sales Support Specialist to join our melin Partnership Program (MPP) team that is responsible for the creation of melin’s custom designs in collaboration with some of the world’s most premium partners.

This role will work closely with the MPP sales, design and production teams to own key aspects of the sales process for these collaborative projects. The ideal candidate is hardworking, extremely detail oriented and wants to use these traits to provide a best-in-class experience for our team and customers.

Job Description

• The MPP Sales Support Specialist is responsible for managing the internal sales functions, communication and project coordination for each order in their assigned sales territory.


• Own the communication and sales support between the outside sales team and the internal MPP team.


• Manage key functions of each order in their territory: new artwork requests, new account setup, order entry, order adjustments, inventory monitoring, providing proactive communication and follow up.


• Assist MPP Project Manager with the flow of each project in our project management software.

Responsibilities include but are not limited to:

• Serve as the primary internal sales point of contact for the accounts and sales reps in your territory.


• Own all internal sales support, new account setup and order entry for each MPP account in your sales territory.


• Proactively communicate all status updates to your sales reps and accounts.


• Contribute ideas for channel optimization.


• Assist with the project management flow of each project in internal project management platform.


• Participate in weekly meetings with MPP and sales team.

Requirements

• Bachelor’s Degree or applicable technical degree required.


• 2-3 years of experience in a sales support role


• Strong organizational and communication skills, work ethic, and teamwork.


• Knowledge of Full Circle and Asana a plus.


• Strong problem-solving abilities.


• Detail oriented, self motivated with strong decision-making capabilities.


• Team player attitude required.


• Someone who operates with a high level of care and wants to excel in their role.

Location & Office Structure: This is an in-office hybrid position, mandatory 4 days per week in office in San Clemente, with the option to work from home 1 day per week.
Subject to change without notice as per company guidelines.

Compensation: The hourly rate for this position is $24.00 - $31.00 an hour.  Pay is based on the experience that you bring to the position.

Benefits and Perks:

• Generous product gift program and all brand discounts


• 5 year and 10 year Anniversary gifts and travel to desirable destinations, in accordance with plan guidelines


• Wellness program


• Medical, Dental, Vision insurance in accordance with plan guidelines


• Company paid life insurance


• 401k with employer match in accordance with plan guidelines


• 15 Days of PTO plus one additional day of PTO every year on your anniversary and 3 Floating Holidays per year


• Paid beach and giveback days, bi annual team building events and other in person celebrations


• Work with talented and great people who share a love of melin


• Dog friendly office

Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at [email protected]. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.