Member Relations Manager

Are you looking for an exciting opportunity to work with a dynamic team that is committed to the continued growth and success of the Indy Region?  If so, our client is searching for a dynamic, go getter, Member Relations Manager to join their team!

Enjoy the perks of a Hybrid work opportunity in beautiful downtown Indianapolis. 

The Member Relations Manager is responsible for obtaining new membership sales with a focused priority on small business accounts with 1-99 employees. Performance measures will be based on sales and the retention of members sold.  

• Self-initiated prospecting. Strong emphasis on technology enabled digital prospecting.
• New membership sales: $10k / mo. quota.
• Minimum eight appointments per week of which six are “first-in” meetings.
• Pipeline (2x revenue quota or $20k) Pipeline is defined as: a first-in appointment has occurred within the past 90 days and prospect is actively considering membership.
• Utilization of Salesloft for recording of MS Teams calls and for running cadence outreach.
• Participation and achieving Chamber Mastery certification (product knowledge, psychology of sale, Sandler). Priority product knowledge is on chamber overview and talking points as referenced in the Story Arc.
• CRM utilization for all sales activities.
• Participation in chamber events and meetings.
• Sandler sales knowledge (Foundations). Mastery certification (optional). Utilize on-line resources, attend professional development opportunities. Develop thirty second commercial, UFC in all meetings, goal is “one call close”. 

Preferred Competencies

Knowledge – areas of specialty or expertise

• Demonstrates effective verbal, written, telephone, and e-mail communication skills.
• Demonstrates effective people skills; must be able to communicate with a variety of individuals with diverse backgrounds, education, economic levels, and roles within an organization.
• Demonstrates ability to effectively communicate with both internal and external customers and prospects.
• Anticipates and alerts others to problems with projects or processes.
• Proficient in basic computer skills, i.e. Microsoft Word, Excel, Internet usage (e-mail) and Salesforce CRM. 
• Is familiar with the Central Indiana business community.

Skills - abilities needed to execute job duties 

• Ability to consistently prospect using various methods such as cold calling, referrals, social media platforms including LinkedIn. Proficient at following up and closing sales quickly and efficiently. Conduct a minimum number of prospecting behaviors on a weekly basis.
• Ability to learn and effectively use the Sandler Selling Methodology.
• Able to prioritize and organize tasks and time and follow up. Incorporates a balance of prospecting time, meetings, follow up and on-boarding weekly. 

Behavior - characteristics an employee must display in the job 

• Strong curiosity around the Indy Chamber work.
• Desire for ongoing personal growth and professional development. 
• Takes initiative and needs little supervision.

Preferred Qualifications

• New Business sales experience
• Prospecting experience and success. Digital prospecting preferred
• Strong written and verbal communication skills
• MS Office, Salesforce CRM. Optional experience: Salesloft, Humantic AI 

Red Envelope Consulting is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.