Member Service Clerk

How to Apply for the Member Service Clerk

Thank you for your interest in the Member Service Clerk position. 

To proceed with your application, please follow these steps:

Step 1: Download the Baldwin EMC Application

• Click [here] to download the Baldwin EMC application.


• Save the file to your computer for easy access.


• Applicants must submit a completed Baldwin EMC employment application to be considered for the position.
  

Step 2: Complete the Baldwin EMC Application

• Open the Baldwin EMC application file that you have downloaded.


• Fill out all required fields accurately.


• Review your Baldwin EMC application to ensure all information is correct and complete.

Step 3: Prepare Your Documents

• If required, gather any supporting documents (e.g., résumé, cover letter, certifications).


• Save all documents in a compatible format (PDF preferred).

Step 4: Upload Your Baldwin EMC Application

• Click the 'Apply' button on the job posting page.


• Follow the prompts to upload your completed Baldwin EMC application and any supporting documents.

Step 5: Submit and Confirm

• Double-check that you have uploaded all necessary files.


• Submit your Baldwin EMC application.

You should receive a confirmation email once your submission is successful.

We appreciate your interest and look forward to reviewing your application!

NOTICE OF JOB VACANCY

Job Title: Member Service Clerk

Department: Member Service

Work Location: Summerdale, AL

Job Type: Full Time

Job Title

Member Service Clerk

Work Location

Summerdale, AL

Department

Member Service

Essential Job Duties and Responsibilities

• Provide information on Baldwin EMC's service rules, regulations, policies, and programs to walk-in members to meet the needs of current and potential members and to increase member understanding.


• Receives member payments, including fees, deposits, and other payments.


• Balances cash drawer, kiosk, night deposit, and other batch payments.


• Accomplish all tasks related to new services, meter sets, disconnects, and changeover service orders, including the application process, quoting deposits, and updating the system.


• Communicate with Staking Technicians regarding new service requests.


• Remittance processing duties will include sorting/delivering mail.


• Pick up and deliver mail to the post office daily.


• Able to open all service orders and process credit checks for deposit quotes. Must be able to quote commercial deposits.

Qualifications

• High school diploma or equivalent.


• Experience in customer service, public relations, basic utility accounting, and data entry.


• Excellent oral and written communication skills.


• Demonstrate effective communication principles.


• Able to adapt and respond quickly to multiple demands and meet deadlines.


• Must be able to manage multiple projects and coordinate schedules.


• Valid driver's license.

The above-described duties are not all-inclusive. A detailed job description will be provided during the interview.

Working Conditions

• Duties are performed in a typical office environment. Occasional overtime may be required. Some travel to training events is expected, some of which could be overnight.

Base Salary:

• Qualified applicants can expect competitive wages with opportunities for long-term growth.

Insurance:

• Blue Cross Blue Shield Dental/Health/Vision Coverage


• Long Term Disability


• Aflac Cancer Coverage


• 24-Hour Accident and Business Travel Insurance


• Life/AD&D Insurance

Retirement:

• NRECA Retirement Security Plan


• NRECA 401 (k) Pension Plan

Other Benefits:

• Flexible Spending Account Healthcare and Dependent Care


• Paid Time Off


• Sick Leave


• Paid Holidays


• Telemedicine


• Wellness Program


• Group Emergent and Air Emergent Transportation Coverage


• 9/80 Work Schedule

Professional Development:

• The Cooperative is committed to mentoring and investing in the professional development of its employees. The Cooperative values professionalism, safety, teamwork, integrity, leadership, and empathy in a team environment.

This notice of job vacancy is not intended to provide a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job.

THE DEADLINE TO APPLY IS MONDAY, FEBRUARY 16, 2026, AT 4:00 PM CST.

Baldwin EMC

19600 State Highway 59

Summerdale, AL 36580 D

https://www.baldwinemc.com