Member Service Representative

Job Description

Expedition Credit Union is seeking a fun & energetic Member Service Representative (MSR) for our Apple Valley, MN Branch!

Responsibilities include:

1. Assisting members with daily transactions (i.e. deposits, withdrawals, transfers, etc.)
   


2. Recommend and provide knowledge in digital banking


3. Support your team by taking initiative to meet growth objectives


4. Contributes to business results by opening new deposit accounts(savings, checking, etc.) and by making outbound/inbound phone calls


5. Educate members on how Expedition CU can meet their individual needs
   


6. Identify referral opportunities to other staff/departments by using effective rapport building with members

*Must be 18 years of age or older and pass a background check.

Knowledge & Skills:

1. Cash handling experience.


2. Previous experience in a financial institution is preferred.


3. Organized & detail oriented.


4. Proven written and verbal communication and organizational skills.


5. Maintains a strong working knowledge of all products & services offered by the credit union.


6. Must know (or be willing to learn) all applicable regulatory/compliance relating to this position.

Job Details:

• Full-time (37.50 hours/week)


• Monday through Friday (excluding most federal holidays)


• 8:30am to 5:00pm


• Travel within the metro may be required from time to time.

Full-Time Benefits include:

• 401(k) (w/matching)


• Medical/Dental insurance, Eye Med, AFLAC


• Health Savings Account


• Paid time off


• Many paid federal holidays off


• Professional development assistance


• Tuition reimbursement


• Opportunities to advance!

Expedition Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.