Member Service Representative

There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:

• 12 paid holidays
• A positive atmosphere and co-workers who truly care
• Full benefits package, perks, and discounts worth a double-take
• Competitive compensation
• Enjoyable activities and wellness initiatives

Schedule: Tuesday through Friday 9:10am - 6:10pm + Saturdays 8:45am - 2:10pm. Mondays off.

Duties and Responsibilities: 

• Opening new accounts and providing support and guidance with lending opportunities
• Educating on and proposing credit union products and services that provide solutions to member's financial needs
• Accurately and efficiently processing members' financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records
• Owning the member experience in the branch for each member interaction to provide the best possible "Deseret First experience"
• Consistently looking for opportunities to build the branch business through member referrals, community involvement, and increasing members' wallet share of Deseret First products and services
• This job description is not an exhaustive list of all job duties; other duties may be assigned at any time

Qualifications:

• High school diploma or GED and six months of experience working with the general public required

Competencies:

• Driven by a purpose
• Energetic, friendly, and professional
• Passionate about delivering an exceptional member experience
• Empathetic
• Proactive
• Ability to think outside the box and solve problems
• Aptitude to discuss and recommend financial products and solutions
• Ability to work well in a team environment
• Oral and written communication skills
• Ability to multi-task

Computer/Software Skills:    

• Microsoft Office Suite; strong ability to learn new software programs

Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability veteran status, pregnancy, sexual orientation or any other characteristic protected by law.

Starting at $21.00 per hour, DOE.