Member Services Coordinator

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected]. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

Job Title:

Department:

Job Description
The Member Services Coordinator manages the member management software system for the Department of Recreational Sports, including training student employees throughout all facilities and general setup and administration; act as department liaison to Student Life Information and Technology regarding system updates and maintenance; directly leads a team of 125 student employees and two graduate assistants in Member Services at the Recreation and Physical Activity Center (RPAC); works closely with Staff Training and Development Coordinator to create customer service training.

MINIMUM REQUIRED QUALIFICATIONS:
Bachelor's degree or equivalent experience. 3 years of relevant experience required. 4-8 years of relevant experience preferred.

DESIRED QUALIFICATIONS:

Experience with Member Management Software used for Collegiate Recreation.

2 years GA experience or one year professional staff experience.

Master's Degree

Additional Information:

CRM: FUNCTION: Sales and Customer Service, SUB-FUNCTION: Customer Service, CAREER BAND: People Leader - Managerial, CAREER LEVEL: M1.

MISSION

The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society. 

Location:

Position Type:

Scheduled Hours:

Shift:

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.