Member Services Rep - AACU Check and Item Processing 10485

Company : Icsi.

Job Type : Full Time

Fort Worth, Tx

Number of Applicants

000+

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Job Description - Member Services Rep - AACU Check and Item Processing 10485

Position: Member Services Rep-AACU Check and Item Processing 10485
Position Type: W2 Contract – No Benefits
Position Location: Ft. Worth, TX
Description:
Job Purpose
Responsible for daily functions associated with check operations, dispositioning, processing, reconciling, and ensuring compliance on all check transactions for the Credit Union.

Principal Duties and Responsibilities

Follow and maintain policies and procedures to ensure strict compliance of Reg CC and other Federal Banking laws
Coordinate return items with members, outside vendors, the Federal Reserve Bank and other institutions
Assist other departments with check resolution, member inquiries and related accounting general ledger balancing
Log, balance, research and make necessary GL, account adjustments and/or returns
Process Stop Pays and Check Batching
Complete daily balancing and branch closing
Understand and be familiar with Federal Reserve and Catalyst software and processes around checks, with the ability to troubleshoot anomalous issues
Perform other duties as assigned
The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations, including, but not limited to, the Bank Secrecy Act.

Minimum Qualifications

High school diploma or GED
Intermediate Excel and Word experience

Preferred Qualifications

Previous customer/member service experience
Previous banking or Credit Union experience

Knowledge, Skills & Abilities

Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
Ability to exercise excellent customer service skills
Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
Ability to effectively communicate with all levels both verbally and written
Ability to perform mathematical calculations and analyze data
Ability to effectively prioritize work and meet deadlines under high volume pressure
Ability to cross-train and perform any role assigned within department
Ability to interact professionally with all employees and members
Ability to work independently and with minimal supervision
Ability to self-motivate with strong organization skills and capacity for attention to detail
Ability to work extended hours in support of business needs
Ability to maintain satisfactory performance and attendance
Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

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Member Services Rep - AACU Check and Item Processing 10485

Job Description - Member Services Rep - AACU Check and Item Processing 10485

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