Member Solutions Advisor

Simple Staffing is hiring for this position on behalf of Credit Human Federal Credit Union.

About the Role

You'll work with delinquent borrowers to find solutions early, manage collections activity, and keep accounts moving. This includes processing ACH payments, handling incoming and outgoing correspondence (payments, loss mitigation packets, collection and bankruptcy notices), and sending confirmation letters. All activity must comply with company policies and applicable regulations.

What You'll Need

• Manufactured housing collections and/or credit experience
• Working knowledge of credit, collection, and bankruptcy laws and regulations
• Strong written and verbal communication skills
• Sales-oriented negotiating and decision-making skills
• Proficiency in word processing and spreadsheet applications
• High school diploma or equivalent
• Eligibility to register as a Mortgage Loan Originator (MLO) with the NMLS
  
  

Nice to Have

• Asset disposal experience
• College degree or coursework in business
• Current NMLS registration