Anytime Fitness is known as a premier place to work in the fitness industry. Our mission is to help people Get to a Healthier Place®. We're looking for a driven leader who loves helping others improve their lives through health and fitness. You'll help grow our club in a creative, fun and upbeat place where every day is different.
The Membership & Sales Manager leads both the growth of our club and its daily operations. About half your time goes to sales: you'll find and meet new prospects, build relationships with members and sell memberships and personal training. The other half goes to running the gym: you'll look after our members and keep the club running smoothly. You'll report directly to the owner.
What we offer
Competitive salary plus commission on memberships and training sold (large training packages are common)
Monthly or quarterly bonuses for hitting club goals
Full-time benefits, including medical, dental and vision
Paid time off and holidays
Free membership for you and your immediate family
Free personal training sessions for yourself
Paid continuing education and certifications, like NASM, ACE or sales training
Access to Anytime Fitness corporate training and leadership programs
A coaching team to deliver the training you sell, so you can focus on sales and leadership
Room to grow, with future career paths across multiple Anytime Fitness locations
Bring in new members through prospecting, grassroots, community outreach and one-on-one sales
Sell personal training packages and hand new clients off to our coaches
Follow up on leads, book appointments and give club tours
Track your sales activity and hit monthly membership and training goals
Oversee the full membership base, including member needs, billing questions, cancellations and retention
Lead member retention through check-ins, events and win-back calls
Handle member complaints and billing issues quickly and professionally
Keep the club clean, safe and well kept, and coordinate equipment repairs with vendors
Other duties as assigned
Several years of experience in service, retail or fitness, with a proven track record in sales and leadership
Experience with club management software (ClubOS, Club Ready or GoHighLevel is a plus)
Excellent verbal and written communication, with a top-tier approach to customer service
A drive to build a business in a fast-paced, entrepreneurial setting
Current CPR and AED certifications preferred (or able to get them within 30 days)
No personal training certification required
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