M

Membership Associate

salary Salary :

$48,000 - 60,000 yearly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Membership Associate


Museum of Science, Boston


www.mos.org


Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.


 

Who We Are


As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.


The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all.  Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.


Why We Need You


The Member Associate supports the entire membership department, responding to member requests, managing in-house mailings, processing record updates, and managing our reciprocal program. This work helps support our 35,000 and growing membership and donor households.


What You’ll Accomplish



  • Provide administrative support to the Membership department including maintaining inventory, assisting with calendar management, processing invoices, and other tasks as needed to ensure the smooth operation of the membership department.

  • Manage member card fulfillment for those requesting printed cards and gift memberships

  • Manage in-house mailings

  • Provide coverage for phones and email in response to member requests and update information in the membership database to maintain accurate records. Serve as a positive representative of the Membership department

  • Oversee the ASTC/AZA reciprocal admission program, serving as the primary membership contact for these program and maintaining accurate listings on the Museum web page.

  • Follow established processes to ensure data hygiene by updating records and inputting corrections.

  • Perform other work-related duties as required by Manager.


This is a hybrid position with a Tuesday through Saturday schedule, including holiday coverage. Limited evening and off-day event coverage required.


What We’re Looking For (Competencies)



  • Demonstrated attention to detail

  • Ability to handle sensitive information in a confidential manner

  • Ability to work in a fast-paced, deadline-oriented atmosphere with multiple responsibilities

  • Demonstrated ability to work independently with strong follow-through and solid organizational skills

  • Proven written and verbal communications and interpersonal skills

  • Demonstrated customer service skills

  • Familiarity with a CRM or POS system


How We Work-Our Values


Mission-Focused: We inspire a lifelong love of science in everyone.


Audience-Driven: Everything we do begins with the people we serve.


Innovative: We are curious, take smart risks, share responsibility, and own outcomes.


Generous: We offer time and energy towards common goals.

Salary Range

$48,000 - $60,000 USD





 

The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.




Original job Membership Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Membership Associate Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Membership Associate Jobs in the US

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.