Membership Consultant

As a Membership Consultant, you will join the AFC sales team and become a key factor in accomplishing the sales

goals set by our General Manager and COO. You will bring high energy and ambition and relish the opportunity to work

in a fast paced,

high growth

health and wellness environment. You will be performing the day-to-day

functions of a

highly productive inside sales advisor, as well as having a concentrated focus on accomplishing team and club goals.

As a great communicator, you will be able to successfully engage with potential and existing members to guide them on

their unique path toward their best health outcomes. As a great listener, you will make them feel comfortable as you

learn their pain points and effectively talk them through the many options available to them at AFC. You’re a self-starter,

and helping others is a natural impulse. You have the patience and determination to know that sometimes sales can be a

long game, and that consistent follow-up

wins every time.

Some of the day-to-day

responsibilities include, but are not limited to:

? Direct conversation and guided walkthroughs

with potential members.

? Reviewing, contacting, and qualifying inbound leads.

? Perform outbound email, texts, and phone prospecting based on internal lists.

? Reengage

with longer term

leads already in the AFC pipeline.

? Work with internal stakeholders on lead generation sources and strategies.

AFC Fitness Membership Consultant Checklist:

? Working knowledge of Club Automation, VFP and overall understanding to fulfill job proficiently.

? Friendly, upbeat, positive demeanor. Team mentality.

? Able to complete full membership onboarding, using all software and systems. Book, Sell, Complete new member

checklist.

? Meet membership goals on a consistent basis. Constant pursuit.

? Work with Senior Membership Consultant and General Manager so that all sales opportunities are met, and new

opportunities are pursued.

? Actively engage in the pursuit and registration of Insurance Provided Memberships. Major source of referrals and

alternate revenue to other departments

? Working knowledge of Club Automation, VFP and overall understanding to fulfill job proficiently.

? Friendly, upbeat, positive demeanor. Team mentality.

? Able to complete full membership onboarding, using all software and systems. Book, Sell, Complete new member

checklist.

? Meet membership goals on a consistent basis. Constant pursuit.

? Work with Senior Membership Consultant and General Manager so that all sales opportunities are met, and new

opportunities are pursued.

? Actively engage in the pursuit and registration of Insurance Provided Memberships. Major source of referrals and

alternate revenue to other departments

? Membership News and Promotions – Communicated consistently to all teams. Fitness, Front Desk. Circling back on

updates promotion

knowledge for team and desk staff.

? Eye for detail – Keeping tabs on improvements needed and overall club wellbeing.

Improvements and member related

issues directed to Senior Membership Consultant and/or General Manager.

? Resolving member related topics timely and professionally – In conjunction with AFC Club Lead and GM.

? Effective time management and oversight of workflow.

? Monthly marketing plan and expectations. Business outreach to be organized and defined.

? Closeout plan, agenda and follow through. Closeout is a required shift – Last day of month.

? Providing newsletter and social media topics and content.

• Schedule to be determined by GM based on Club need. Report directly to SMC and General Manager.
• ? Working as a team with Senior Membership Consultant Membership
• dept teammates to produce positive experiences
• for all guests and prospects. Turning the positive experiences and engagements into membership signups for AFC Bala
• Membership Dept.

Travel requirement:

• No travel