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Membership Director/Event Coordinator

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Job Description - Membership Director/Event Coordinator


Membership Director
Country Club of Gwinnett
Gwinnett County, GA


Position Summary
The Country Club of Gwinnett is seeking a dynamic, relationship-driven Membership Director to lead membership growth, engagement, and retention. This role serves as the primary ambassador of the Club, responsible for attracting new members while cultivating strong relationships with current members to ensure an exceptional club experience.
The ideal candidate is personable, organized, sales-minded, and passionate about hospitality, community, and service excellence.Key Responsibilities
  • Develop and execute strategic membership sales and marketing plans to meet annual membership goals
  • Serve as the primary point of contact for prospective members, guiding them through tours, applications, and onboarding
  • Foster strong relationships with current members to enhance satisfaction, engagement, and retention
  • Plan and host membership events, open houses, and social gatherings to promote community and club culture
  • Collaborate with Club leadership, golf operations, food & beverage, and events teams to ensure seamless member experiences
  • Manage membership data, reporting, and communications using CRM or club management software
  • Represent the Club at community events and networking opportunities
  • Oversee membership communications including newsletters, promotions, and special announcements
Qualifications
  • 3+ years of experience in membership sales, hospitality, private clubs, luxury services, or relationship-based sales
  • Strong interpersonal and communication skills
  • Proven ability to meet or exceed sales and retention goals
  • Highly organized with strong attention to detail
  • Comfortable working some evenings and weekends for events
  • Experience with club management software and CRM systems preferred
  • Knowledge of private club operations is a plus
Personal Attributes We Value
  • Warm, professional, and approachable demeanor
  • Self-motivated and goal-oriented
  • Discreet and respectful of member privacy
  • Team player with a service-first mindset
  • Strong community-builder who thrives on connection
Compensation & Benefits
  • Competitive salary plus performance-based incentives
  • Club privileges and benefits
  • Opportunities for professional growth within the organization
How to Apply
Interested candidates should submit a resume and brief cover letter outlining relevant experience and interest in the role.

 
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