Membership Experience Advisor

Front Desk/Membership Experience Advisor
Anytime Fitness Encinitas

Anytime Fitness Encinitas is looking for an energetic, people-first Membership Experience Advisor to help create a great experience for our members and guests. This is a part-time role, seeking 10–20 hours per week. If you love connecting with people, thrive in a fast-paced environment, and want to help others reach their fitness goals, this could be the perfect fit for you.

What You'll Do

Front Desk & Facility Operations

• Perform opening and closing duties to ensure the facility is clean, organized, and ready for members throughout the day


• Greet every member and guest with warmth and energy, creating a welcoming experience


• Perform basic daily cleaning and upkeep (wiping down equipment, restrooms, common areas) to keep the club looking its best


• Answer phones, respond to emails, and handle day-to-day administrative tasks


• Maintain accurate records in our club management software

Membership Sales & Growth

• Conduct tours and consultations with prospective members, clearly communicating the value of our programs and services


• Convert leads and walk-ins into new memberships


• Follow up on leads, referrals, and past guests to keep the sales pipeline active


• Meet or exceed monthly membership sales goals

Member & Client Relationships

• Build genuine rapport with members — learn names, goals, and stories


• Check in regularly with members to support retention and engagement


• Help connect members with personal training, coaching, or other services that fit their needs


• Resolve member concerns promptly and professionally, escalating when needed

What We're Looking For

• A friendly, outgoing personality with strong communication skills


• Sales experience is a plus, but not required


• Reliability and a strong sense of ownership over the club's appearance and operations


• Comfort with basic computer/software use (CRM, scheduling tools, etc.)


• Availability for 10–20 hours per week, including early mornings, evenings, and/or weekends as needed


• A genuine passion for helping people live healthier lives

What We Offer

• Free gym membership


• Competitive pay


• A supportive, team-oriented culture


• Opportunities for growth within the Anytime Fitness Encinitas family of brands