Membership Services Representative

Job Title: Membership Services Representative

Pay: $20-$28 per hour (DOE)
Schedule: Monday–Friday, 8:15 AM – 4:45 PM
Location: On-site
Dress Code: Business casual/professional attire (no jeans, except on designated occasions)

About the Role

Our client, a member services organization, is seeking a reliable and professional Membership Services Representative to support daily operations and provide excellent service to members. This role is ideal for someone who is detail-oriented, comfortable working with financial data, and confident interacting with members both in person and over the phone.

Key Responsibilities

• Manage QuickBooks functions, including:
• Daily deposits
• Accounts Payable (AP)
• Accounts Receivable (AR)
• Provide exceptional customer service to members via phone and in person
• Assist members with questions, requests, and general support
• Maintain accurate financial and member records
• Support day-to-day office and administrative operations

Required Qualifications

• Proven experience using QuickBooks, specifically with daily deposits, AP, and AR
• Strong communication skills and comfort speaking on the phone
• Professional demeanor and ability to work directly with members in person
• Reliable, organized, and detail-oriented
• Comfortable working in a structured, business-professional environment
• Must be able to pass a background check and drug screen