Memory Care Coordinator

Description

POSITION SUMMARY:

• The essential functions of the job for the Memory Care Coordinator, requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following:
• Comply with standards of business conduct in accordance with federal, state and local health and regulatory standards and guidelines, as applicable.
• Must possess, at a minimum, a high school diploma or a GED or higher
• Must have 2-3 years working with dementia/ Alzheimer's clients.
• Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights.
• In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather, evacuation, temporary staffing shortages, etc.).
• Must adhere to Viva Senior Living’s attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook.
• Must be able to read, write, speak and understand English.
• Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones.
• Must adhere to all facility policies and procedures.

RESPONSIBILITIES/ACCOUNTABILITIES

• The Memory Care Coordinator is responsible for the overall leadership and management of the Memory Care Unit. 
• Responsible for the professional development of the clinical staff in their ability to develop high performance teams centered around exceptional customer service, care delivery, and teamwork. 
• Ensures proper staffing levels, regulatory compliance, Viva’s Standard compliance, and on-going improvement to execute the company mission and vision.  
• Creates and maintains monthly department schedule
• Provide leadership development clinical staff
• Ensures departmental quality assurance with applicable regulations, Viva’s standards, and business performance
• Ordering supplies for Nursing Department
• Work with the Business Office Manager to complete interview process for prospective employees
• Meet with new nursing team members to review training and onboarding schedule
• Schedule training for new employees
• Check in with new hires regularly to ensure orientation process is satisfactory
• Maintains on-call schedule and rotation
• Maintains scheduled assignment of  staff in ALIS with the assistance of the RCD and RCA.
• Oversees the management of staff attendance and performance management
• Oversees staff trainings that comply with state and company regulations
• Ensures all staff are dementia trained
• Maintains meeting schedules:  
• Primary: Stand up, resident rounds, transition/therapy, staffing, QA (if state required) 
• Oversight: Shift report, 
• Reviews internal incident reports and post falls to prepare regulatory incident report for ED approval and then submission to state or governing body as necessary per regulations
• Maintain medical records including dismantle discharged resident charts, in conjunction with the Business Office Manager
• Provide oversight and guidance for chart audits
• File overflow medical records in active or discharged resident’s records. 
• Follow up on any internal investigations of theft, abuse, medication errors, falls etc., and collaborates with Executive Director on next steps and interventions
• Schedules monthly department meetings with well-planned out agendas and trainings for departmental needs
• Oversees High Risk residents with potential for move-out due to customer service concerns and care concerns
• Assist with nursing care on the floor, as needed
• Uphold the foundation of care models and philosophy of Viva to include but not limited to Live More and/or Memory Care
• Uphold morale of residents by offering adequate and diversified recreational activity and plan sufficient supervision for each activity
• Assist with parties, activities, and decorating for all holidays throughout the year with events to be held on and around the holiday with appropriate staffing
• Inform all residents of upcoming activities through various channels including, but not limited to creating a monthly activities calendar, posting the calendar on the community bulletin board, using flyers to communicate regarding special events or changes, uploading calendars and special events on Viva’s community’s website and uploading calendars on Sol drop box communication method
• Communicate activities and events to Viva’s staff to maintain all staff involvement in encouraging resident participation in Sol’s lifestyle as well as assistance in transporting residents to scheduled events
• Upon admission of new residents, aid in Resident Lifestyle Survey (RLS) interviews to collect information regarding resident interests, background and habits that drive the ever-changing activities programming RLS are to be kept in a binder available to all staff and kept up to date for all residents

Requirements

PHYSICAL AND SENSORY REQUIREMENTS:

(With or Without the Aid of Mechanical Devices)

• Must be able to move intermittently throughout the workday.
• Must be able to cope with the mental and emotional stress of the position.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, agitated residents
• Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.
• May be necessary to assist in the evacuation of residents during emergency situations.