Mental Health Case Manager

• Provide comprehensive case management services to clients
  across Psychiatric Day Treatment, Intensive Outpatient Programming (IOP), and
  outpatient levels of careCoordinate care among clients, families, clinicians,
  prescribers, and external providers to ensure continuity and quality of
  treatment
• Participate in interdisciplinary treatment team meetings
  and contribute to individualized treatment planning
  
• Assist clients with referrals and linkage to community
  resources, including primary care, psychiatry, housing, vocational services,
  and social supports
  
• Support client engagement, retention, and successful
  transitions between levels of care and at discharge
  
• Monitor client progress toward treatment goals and
  communicate relevant updates to the treatment team
  
• Conduct care coordination activities such as appointment
  scheduling, follow -up outreach, and collateral communication (with appropriate
  releases)
  
• Maintain timely, accurate, and compliant clinical
  documentation in accordance with agency policies, state regulations, and payer
  requirements
  
• Support discharge planning, including aftercare
  coordination and relapse prevention planning
  
• Advocate for clients’ clinical, social, and practical
  needs while promoting recovery -oriented, trauma -informed care
  
• Adhere to all confidentiality, ethical, and professional
  standards, including HIPAA and Massachusetts regulatory requirements
  
• Collaborate with program leadership to support quality
  improvement initiatives and program operations as needed
  

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field (Master’s preferred)
• Experience in case management or behavioral health settings preferred
  
• Knowledge of mental health diagnoses and recovery -oriented care
  
• Strong organizational, communication, and documentation skills
  
• Ability to manage a caseload and work collaboratively on an interdisciplinary team
  
• Familiarity with Massachusetts community resources and referral processes preferred
  
• Proficiency with electronic health records and basic office technology
  
• Commitment to ethical, trauma -informed, and client -centered care
  

• Be part of a mission -driven organization committed to
  ethical, high -quality mental health and addiction treatment
• Work within a supportive, collaborative interdisciplinary
  team that values communication, professionalism, and growth
  
• Receive ongoing training, supervision, and opportunities
  for professional development
  
• Serve in a meaningful role where your work directly
  supports client engagement, continuity of care, and long -term recovery
  
• Competitive annual salary range of (starting at $45,000)
  commensurate with experience
  
  

Requirements

• Ability to work full -time, on -site in Newton,
  Massachusetts
  
• Bachelor’s degree in Social Work, Psychology, Human
  Services, or a related field required
  
• Minimum of 1 year of experience in case management, care
  coordination, discharge planning, or social services within a mental health or
  substance use treatment setting
  
• Familiarity with Massachusetts community resources,
  MassHealth, and the behavioral health continuum of care
  
• Strong organizational skills and ability to advocate
  effectively for clients across clinical, social, and system -based needs
  
• Knowledge of trauma -informed care, motivational
  interviewing, and recovery -oriented practices
  
• Ability to maintain compliance with HIPAA, 42 CFR Part 2,
  and applicable Massachusetts behavioral health regulations
  
• Strong documentation, communication, and interpersonal
  skills
  
• Ability to collaborate effectively within an
  interdisciplinary treatment team
  

Benefits

• PTO
  
• Health and Dental Insurance
  
• Employee Assistance Program
  
• 401K