Mercedes-Benz Sales Manager - Mercedes-Benz of Austin

Mercedes-Benz of Austin is looking for an experienced Automotive Sales Manager to join our team! This individual will be responsible for supervising and motivating salespeople, as well as promoting and encouraging strategies to sell vehicles.

Job duties include but are not limited to:

• Interact daily with Customers and Mercedes-Benz personnel including, but not limited to Sales Associates, Sales Managers, Finance Managers, and support staff. 


• Drive the business through a high-level of involvement in the day to day operations.


• Manage the negotiation process with the Sales Associates while ensuring that the customers understand their vehicle purchase options and pricing.


• Appraise vehicles for trade.


• Analyze and monitor sales figures, forecasts, and performance metrics.


• Foster a positive and motivating work environment that promotes teamwork and individual growth.


• Manage and monitor all three areas of consumer traffic including the showroom, E-commerce, and the phones.


• Partner with the General Manager and/or General Sales Manager to manage performance KPI's.


• Target associate retention.


• Target Customer Satisfaction Index.


• Monitor showroom traffic and oversee sales personnel to enhance the customer service experience/satisfaction ratings of the dealership.


• Be proficient in CRM software including all CRM functions and desking tools.


• Make daily follow-up calls for all unsold clients who visit our showroom or contact via phone/internet.


• Confirm sales appointments daily.


• Coach sales team through each step of the sales process and assist with closing deals.


• Ensure proper follow up of all potential buyers.


• Establish and enforce product-knowledge standards.


• Handle customer complaints immediately and in accordance to dealership guidelines.

Requirements:

• Sales Manager experience required


• Minimum of 2 years as a Mercedes-Benz Sales Manager experience is preferred


• Must have held a valid driver's license for at least 1 year.


• Excellent customer service skills.


• Excellent written and verbal communication.


• Strong computer and phone skills.


• Maintain a professional appearance.


• Great time management.


• Strong attention to detail.

Schedule:

• This is a full-time position.


• Monday-Saturday 8:30 am to 7:00 pm.


• Sundays off and one weekday off.

Compensation:

• Based on commission.

CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment. 

As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.

Core Values:

Transformational Not Transactional - Be Transformational

1. 
   

   We do what we say we're going to do

   
   


2. 
   

   We encourage and support each other

   
   


3. 
   

   We're committed to continuous growth

   
   

Benefits

The Continental Automotive Group is an equal opportunity employer and a drug free workplace.

All Continental Automotive Group Full-Time Employees Receive:

• Employer Paid Dental Insurance


• Employer Paid Life Insurance


• Employer Paid Medical Insurance


• Employer Paid Health Savings Account Contribution


• Employer Paid Wellness Clinic


• Employer Paid Flu Vaccinations Every Fall


• Employer Percentage Matching for 401k


• Employer Paid Parental Leave


• 5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)


• 14 Paid Time Off Vacation Days/Year (60 days - 3 years)


• 19 Paid Time Off Vacation Days/Year (3 - 7 years)


• 24 Paid Time Off Vacation Days/Year (7+ years)


• Annual Christmas Bonus Based on Tenure


• Annual Christmas Party


• Annual Employee Appreciation Dinner


• Employee Vehicle Purchase Program


• Employee Discounts on Collision Repair, Parts, and Service


• Bi-Weekly Pay Periods, Paid on Fridays 


• Holidays: Thanksgiving, Christmas & New Years


• Employer Paid Lunches Every Saturday


• Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)


• Access to In-House Insurance Agency


• Access to In-House Marketing Agency


• Voluntary Life Term and Whole Insurance


• Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield


• $200 Donation to Charity of Your Choice with Approval

We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!

CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.