Merchandise Coordinator - Global

About the Role 

The Merch Coordinator, Franchise supports operational execution for franchise merchandising businesses across global markets. This role maintains assortment documentation, SKU setup, reporting, and adoption tools while supporting partner communication and seasonal execution.

Responsibilities 

• Maintain franchise assortment documentation and merchandising systems.

• Support reporting, partner presentations, and seasonal adoption tools.

• Track seasonal milestones and coordinate merchandising calendars.

• Assist with product lists, assortment documentation, and reporting.

• Support operational readiness and franchise merchandising execution.

• Support execution of financial targets by maintaining accurate sales, pricing, inventory, and product data to enable business performance. 

• Support category and market assortment execution through accurate SKU setup, product information management, and assortment data maintenance across merchandising systems. 

• Maintain pricing, promotional, markdown, cost, and product data updates to ensure operational accuracy across franchise markets. 

• Support seasonal assortment execution, Go-to-Market (GTM) milestones, product launches, and merchandise list coordination. 

• Prepare business recaps, reporting, merchandising communications, sales summaries, and operational documentation to support business reviews. 

• Assist with competitive research, product issue resolution, and operational analysis while escalating risks and opportunities as appropriate. 

• Partner cross-functionally with Merchandising, Order Management, Regional Teams, and Franchise partners to support product flow and business execution. 

• Maintain merchandising systems, documentation, trackers, assortment tools, and operational workflows while driving data integrity and process consistency. 

• Support execution of WSI Global Growth initiatives through operational excellence, continuous process improvement, and partner support

Criteria

• BA/BS degree preferred.

• Previous merchandising, retail, or buying office experience preferred.

• Strong Excel and Microsoft Office skills.

• Highly organized with strong attention to detail.

• Strong communication and collaboration skills.

• This role requires being onsite in the San Francisco office 

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Our Culture & Values 

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. 

People First 

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

 

Benefits

• A generous discount on all WSI brands

• A 401(k) plan and other investment opportunities

• Paid vacations, holidays, and time off to volunteer

• Health benefits, dental and vision insurance, including same-sex domestic partner benefits

• Tax-free commuter benefits

• A wellness program that supports your physical, financial and emotional health

Continued Learning

• In-person and online learning opportunities through WSI University

• Cross-brand and cross-function career opportunities 

• Resources for self-development

• Advisor (Mentor) program

• Career development workshops, learning programs, and speaker series   

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $55,000-$62,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.