Merchandise Team Lead - Westchester Knicks

Madison Square Garden Sports Corp. (MSG Sports) is a leading professional sports company, with a collection of assets that includes the New York Knicks (NBA) and the New York Rangers (NHL), as well as two development league teams – the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL). MSG Sports also operates a professional sports team performance center – the MSG Training Center in Greenburgh, NY. More information is available at www.msgsports.com.

Who are we hiring?  

The Merchandise Team Lead is responsible for the Westchester Merchandise stand at the Westchester County Center. The Merchandise Team Lead has a focus on merchandise display and sales, proper guest relations, and appropriate use and maintenance of facility equipment. This employee will be responsible for overall management of their location on event nights.  

What will you do?  

• Conducting daily audits, monthly location inventory 


• Ensuring that guests receive outstanding guest service in our locations, and staff at locations adhere to high standards that have been set out by the Westchester Knicks.  


• Maintains a good understanding of our products and services as well as our systems and practices.  


• Assists implementing of floor moves, merchandising and display maintenance along with ensuring that the cleanliness and upkeep of our locations is maintained at a high level.  


• Reporting to management any issue from a Maintenance or Merchandise standpoint.  


• Ensures the processing and replenishing of merchandise on the selling floor by participating in receiving and monitoring merchandise flow.  


• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.  

What do you need to succeed? 

• The ideal candidate will have a minimum of 2 years retail experience in sports merchandising.   


• Ability to process information/merchandise through the current computer register system (POS).  


• Ability to communicate with all employees as well as guests.  


• Must be able to operate and use all equipment necessary to run the respective merchandise store/stand.  


• Ability to move or handle merchandise.   

Special Requirements  

• This position is part-time and scheduled on an event driven basis.  


• Able to walk and stand during the entire shift. 


• Lifting, pushing, pulling up to 25 lbs. 


• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment. 

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