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Merchandiser Cosmetics, Skin & Hair Care

Job Description - Merchandiser Cosmetics, Skin & Hair Care


About the Client

We are a Kenyan wellness and beauty brand specializing in Ayurvedic-inspired skincare and haircare products designed for melanin-rich skin and textured hair. The company focuses on clean, natural, and cruelty-free formulations that combine botanical ingredients with modern skincare science, while promoting holistic self-care, inclusivity, and wellness-centered beauty solutions.

Job Purpose

To ensure effective in-store execution of cosmetic, skincare, and haircare products by maintaining optimal product visibility, availability, and presentation in line with brand standards, ultimately driving sales and enhancing customer experience.

Key Responsibilities

  • Arrange and replenish products on shelves, stands, and displays according to planograms.

  • Ensure products are well-organized, clean, and visually appealing at all times.

  • Set up promotional displays, testers, and point-of-sale materials.

  • Monitor stock levels in-store and backroom; ensure timely replenishment.

  • Track fast-moving and slow-moving items and report stock-outs.

  • Check product expiry dates and remove damaged or expired items.

  • Engage customers by providing basic product information and guidance.

  • Support in upselling and cross-selling skincare, haircare, and cosmetic products.

  • Ensure all displays meet brand guidelines and visual merchandising standards.

  • Maintain consistency in product placement and promotional messaging.

  • Submit daily/weekly reports on stock levels, sales trends, and merchandising activities.

  • Build and maintain good relationships with store managers and staff.



Requirements

Qualifications & Experience

  • Diploma or Certificate in Sales, Marketing, Business Administration, or related field.

  • Experience in FMCG, cosmetics, or beauty retail merchandising is an added advantage.

  • Basic understanding of skincare, haircare, and cosmetic products.

Skills & Competencies

  • Strong attention to detail and visual presentation skills

  • Good communication and interpersonal skills

  • Basic sales and customer service skills

  • Ability to work independently and manage multiple outlets

  • Time management and organizational skills

  • Basic data reporting skills (Excel or mobile reporting tools)

Working Conditions

  • Field-based role requiring travel between retail outlets.

  • Involve weekend or holiday work depending on retail schedules.

  • Standing for extended periods and light lifting of stock.



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