Merchandising Lead

The Merchandising Lead will support Church on the Rock’s Purpose and Vision through creative leadership and oversight of product presentation, floor design, and team collaboration within our Thrifters Rock stores.

This position provides direction for the visual presentation and organization of merchandise, ensuring that every display communicates excellence, value, and the heart of ministry. The goal is to create an inspiring and welcoming environment that reflects the values and culture constants of Church on the Rock, while supporting the financial and missional goals of Thrifters Rock.

The Merchandising Lead will work closely with the Managing Director, staff and volunteers to plan and execute displays, maintain product flow, and train staff and volunteers in merchandising standards. This is a hands-on role requiring creativity, organization, and teamwork.

The position is accountable for the performance of all stated duties and objectives in a way that reflects the values of Thrifters Rock and Church on the Rock.

Leadership Structure

Lead Pastor

Executive Pastor of Staff

Executive Director of Outreach

Managing Director of Thrifters Rock

Responsibilities & Duties

1. Store Presentation & Merchandising

• Design and maintain attractive displays that highlight featured, seasonal, or high-value items.


• Ensure the sales floor remains clean, organized, and aligned with Thrifters Rock’s visual standards.


• Create and rotate displays regularly to promote freshness and encourage customer engagement.


• Assist in planning themed and seasonal layouts that reflect community events and holidays.


• Collaborate with management to ensure all store sections tell a cohesive story and reflect excellence.

2. Product Flow & Inventory Management

• Coordinate with donation processing team to ensure efficient flow of merchandise to the sales floor.


• Organize and stock merchandise in an appealing, logical manner that maximizes sales potential.


• Work with Managing Director to identify items for markdowns, rotation, or special promotion.


• Provide feedback on donation quality, product trends, and customer interests.

3. Staff & Volunteer Support

• Train and guide staff and volunteers in merchandising standards and display techniques.


• Foster a positive and creative team environment rooted in service and excellence.


• Provide encouragement, feedback, and hands-on support during daily operations.


• Communicate effectively with management to maintain consistency across store locations.

4. Mission Alignment & Culture

• Ensure the store environment communicates the mission and values of Church on the Rock.


• Serve as an example of Christlike leadership and teamwork on the sales floor.


• Help create a shopping experience that connects customers to the greater purpose of Thrifters Rock—supporting local and global outreach.

Qualifications

• Born-again & living under the lordship of Jesus.


• Experience in retail, visual merchandising, or creative leadership preferred.


• Strong sense of design, color coordination, and layout.


• Organized and detail-oriented, able to manage multiple priorities.


• Excellent communication and interpersonal skills.


• Teachable, dependable, and collaborative.


• Current screening form & background check on file.