Merchant

Hiring Manager: Chelsea Johnson
Posting On: 6/1 (All internal roles are posted a minimum of 8 calendar days)
Job Band / Grade: PROF.EX – SRPR.EX
Number of Openings: 1

WHO WE ARE & WHAT WE DO

In the Hallmark Gift Presentation business, one of Hallmark's core product categories, we create products that promote connection and make the gift giving experience memorable. We are consumer obsessed, developing products inspired by their needs, omni channel shopping behaviors, and global influences. You will be joining a highly collaborative team with a passion for charting new ground and driving growth.

WHAT YOU’LL BE DOING & THE IMPACT YOU’LL

As a Merchant, you will own the end-to-end management of your assigned business categories, driving sales, profitability, and overall retail performance. You’ll take the lead in shaping strategy and execution, ensuring your business delivers strong results.

In this role, you’ll guide a cross-functional team through the full product planning cycle—from analyzing program performance to developing strategic plans and product lines. You’ll collaborate closely with partners across the business to influence assortment decisions, lead ranking discussions, and help inform demand and inventory planning.

You’ll act as the business owner, bringing both a passion for the consumer and a curiosity to deeply understand what drives your category. By analyzing performance, identifying key trends, and turning insights into action, you’ll directly impact results.

Success in this role requires strong collaboration and leadership. You’ll build trusted relationships across teams, leverage the expertise of your partners, and ensure alignment to deliver key milestones. A deep understanding of the end-to-end process and the ability to influence without direct authority will be critical to driving success

BASIC QUALIFICATIONS

The following is required to be considered for this role:

• Bachelor’s degree OR 4 years of professional work experience


• 2 years experience in business, consumer products, marketing, and/or data analysis

PREFERRED QUALIFICATIONS

Your resume/application will stand out if you have:

• Experience in consumer/marketing analytics, product management, program plan development, inventory management, retail analytics, product economics, and/or business strategy


• Successful team leadership experience on a direct or indirect basis


• Proven abilities to communicate messages to diverse audiences

ADDITIONAL DETAILS

• This position offers a hybrid work arrangement, giving you the best of both worlds: collaborating in person at Hallmark Headquarters, in Kansas City, MO and enjoying the flexibility of working remotely. Candidates should be KC local and have the ability to work in the office to meet business needs.


• This is a progressive role designed to grow with you. We’ll match the job level to your skills and experience so you can hit the ground running and keep building your career.


• Hallmark is committed to recognizing and rewarding performance. Employees are eligible for annual merit-based increases, aligned with individual and company performance.


• In alignment with our culture of care, Hallmark offers a competitive benefits package, including medical, dental and vision plans, paid time off, 401K with company match, and profit-sharing.

Now’s your chance to join our team—just follow the instructions below to apply.

You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF. 

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.