Metro Emergency Communications Operator

Are you looking for a career where every second counts and every call matters?

Day 1 Wage (2027): $28.53 - $30.93 hourly (dependent on incoming 911-type experience)

Sign-On Bonus: $3000.00

Shift Differential: $.75 per hour, between 2:00pm-5:59am; seven days a week.

Why Metro Communications?

1. Robust Health and Wellness Benefits -You will have access to our live-in dog, Nena, that provides support to our team, a workout facility, wellness lab, and ample outdoor space for breaks. The Metro Communications team, and the City of Sioux Falls, offer employee well-being support, including EAP, chaplains, and peer support.
2. Career Development Opportunities - In Public Safety, you can expect a stable job with career advancement opportunities, as well as the ability to join in-house staff committees.

3. Paid Training Experience - We will serve you with a six-month comprehensive training program, and no experience is necessary.
4. Leadership Team!! - Between four Metro Supervisors (LeNora, Tim, Jason, and Robyn), and our fearless leader (Aimee), Metro Communications will offer you stability and consistency in your leadership team, and nearly one hundred years of experience in the profession that is committed to seeing you succeed in your career move!!

Are you interested in an interactive opportunity that will enable you to first-hand try out response as an Operator?

• If yes, CLICK HERE to explore the career further before, or after, you apply with our free AI-powered 911 Call Simulator!

Please advise, this hiring process is comprised of multiple testing phases: Keyboarding and Listening & Written (L&W) exam, Interview, Background Investigation, and Psych/Medical Exam.

Our next recruit class will begin on February 16th, 2027!! This will be your first paid day of employment.

We schedule 1-3 Listening & Written Exam test dates/times per week.