Mgr Ops-FF-Customs Brkge

Customs Brokerage Operations Manager – Freight Forwarding

The Customs Brokerage Operations Manager - Freight Forwarding is responsible for directing the import and/or export operations of the department and related functions of the station while maintaining a compliant, productive and profitable operation.

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team: 

• Facilitate daily communication with teammates, providing support to resolve day to day issues and escalations


• Lead troubleshooting efforts that analyze root causes and implement solutions


• Monitors team productivity and assigns new accounts or daily workload


• On-boarding new customer


• Maintains Customer Relationship


• Manages employees including interview, training, evaluation and coaching, as well as time and attendance for the team


• Reviews daily reports to eliminate errors, including financial reports


• Maintain SOP for customers

What you need: 

• Minimum 4 to 7 years relevant experience and/or training in the industry; or an equivalent combination of education and experience


• Licensed Customs Broker strongly preferred


• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint


• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations


• Ability to write reports, business correspondence, and procedure manuals


• Effective presentation skills 


• Problem Solving complex issues


• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

What you gain from joining our team: 

• Access wages early with the Rain financial wellness app


• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!


• Health, dental, and vision insurance after 30 days of employment


• 401k match


• Paid maternity and parental leave


• Access to career development, employee resource groups, and mentorship programs


• Employee discounts


• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app


• Free financial wellness programs


• Daycare discount program


• Opportunities to volunteer and give back to your community


• + more! 

Join our Team!

• Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

OR

• Text DELIVER to 88300 to apply!