Mgr Process Quality

Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people. Our advanced analytics, data-driven insights and integrated solution set enable better execution with agility, precision and scale. That’s why thousands of financial institutions look to Vericast and our 150 years of financial services expertise to help them achieve more. For more information, visit http://www.vericast.com or follow Vericast on LinkedIn.

Job Summary

Responsible for the local administration of the company's Process Quality (PQ) program. Hires, supervises and trains plant PQ Supervisors, Coordinators, and Technicians. Develops and implements Quality process controls and procedures both locally and across the manufacturing network; works with sales, marketing, outside vendors, and customers on a supportive/consultative basis; works with corporate staff departments on product development, new technology development/testing and new client product development; works with Process Quality Champion and/or Director. Champion of PQ for their location works with all plant team members to standardize processes and procedures across the manufacturing network. Assist the Marketing Process in the planning and deployment of new product implementation.

Key Duties & Responsibilities 

• Hires, supervises and trains plant Process Quality (PQ) team members.
• Answers questions/solve problems for sales, clients, customers and other manufacturing locations. Prepares and issues correspondence and reports to sales, clients, customers, other processes and to the field as needed. Maintains accurate and up-to-date records of plant and process performance. Prepares and presents formal presentations to employees, sales and clients as required.
• Lead and/or participate in key company projects or initiatives.
• Defines and implements process controls.
• Takes necessary measures to develop teamwork, ensure open lines of communication and encourage a consistent flow of ideas and best practices between plants.

Additional Experience

• Three plus years field Quality Assurance Quality Control or Process Quality related experience. Knowledge of Harland Clarke process controls systems, procedures, and products, preferred. Technical and computer knowledge. Project Management Skills.

Communications& Contacts

• Position is in contact with all manufacturing network locations, corporate support employees, and client personnel and outside vendors. Must have strong written and verbal communication skills.

Decision Making

• Hiring, coaching and counseling of all employees at location. Setting Process Quality standards and correcting process control issues in both your location and the Harland Clarke manufacturing network. Establishing priorities for PQ team ensuring products and services meet all client and customer requirements.

Physical Requirements

• Include bending, walking, standing and kneeling 8-10 hours a day and lifting up to 20 lbs on occasion.

• Pay Rate: $75,000 - 95,000 DOE, plus 10% bonus opportunity 
• Hours: Monday - Friday 8:00AM - 5:00PM

The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities

Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K and generous PTO allowance. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!

Vericast offers a year-round TEMPERATURE CONTROLLED, BRIGHT, CLEAN manufacturing printing team-based environment.

At Vericast, we don’t just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community. As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at [email protected]. EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

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