MHMG Prior Authorization and Refill Request Pharmacy Support Technician

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Job Description

Minimum Qualifications

Must be a minimum of 18 years of age

Education: High School diploma or GED required

Licenses/Certifications:

• Current Pharmacy Tech registration or Pharmacist intern registration with the Texas State Board of Pharmacy required. ACPE I.V Certification with completion of 40-hour course in I.V. admixture preferred.

• Pharmacy Sterile Product certification through accredited program is required if incumbent compounds sterile products.

Experience / Knowledge/ Skills:

• Three (3) years of pharmacy experience required, preferably in a hospital pharmacy; employees hired on or prior to January 28th, 2022, are grandfathered in with 2 years of experience.

• Must have knowledge of medical terminology.

Pharmacy Technician II requires proficiency and routine activity in a minimum of three (3) skills from List I or a minimum of one (1) skill from List II that's being performed as the primary role of the job

List I:

• Distribution (Unit Dose/PYXIS)

• Inventory

• Pre-Packaging

• Satellite operation (i.e. OR, Pediatrics, etc.)

List II:

• Compounding

• TPN

• Billing

• IV admixture

Principal Accountabilities

• Selects prescribed medications according to dosage and strength indicated on patient medication file or cart-fill list. Delivers medications to the patient care areas.

• Stocks and monitors drug inventory levels, ensuring adequate and up-to-date supplies.

• Inspects and maintains emergency medication trays.

• Packages and labels unit dose oral liquids/tablets, and maintains pre-pack records.

• Responds to oral requests for medications from nursing personnel and other departments.

• Posts and codes patient pharmaceutical charges and credits into automated system, and returns credited medication to inventory.  Reviews patient billing records for accuracy.

• Prepares intravenous antimicrobials, large volume parenterals, adult and neonatal TPN solutions, epidurals and intravenous antineoplastics.

• Documents Quality Improvement activities for the I.V. Room, e.g. hood cleaning, refrigeration temperature log, aseptic technique, etc.

• Follows processes to ensure all medications are compliant to technology safety checks.

• Prepares sterile products in an accurate and aseptic manner when appropriate.

• Attends to customers as a liaison and gathers a medication history if applicable.

• Properly manage pharmaceutical waste.

• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.