We are seeking a Microsoft 365 Solutions & Infrastructure Administrator to support and maintain a hybrid cloud and on-prem IT environment across multiple locations. This role blends Microsoft 365 administration, endpoint management, cloud infrastructure support, and hands-on technical support for both onsite and remote teams.
You’ll work across a modern environment that includes Microsoft 365, Intune, AWS, macOS/Windows devices, networking infrastructure, and SaaS integrations. This is a highly visible role that partners closely with IT leadership to ensure systems are secure, stable, and scalable.
What You’ll Do
In this role, you will:
Administer and support Microsoft 365, user access, and security
Manage endpoint devices across Windows and macOS environments
Support cloud infrastructure and services in AWS
Provide Tier 1 and Tier 2 technical support to onsite and remote users
Assist with networking, DNS, firewall, and SaaS integrations
Support device management and compliance using Intune and JAMF
Help maintain system security and compliance standards (HIPAA, PCI, NIST)
Participate in system upgrades, troubleshooting, and ongoing infrastructure improvements
What We’re Looking For
3+ years of experience in a Microsoft 365 Systems Engineer or similar role
Hands-on experience with Microsoft 365 administration and Entra ID
Experience supporting Windows and macOS environments
Strong troubleshooting and end-user support experience (Tier 1–2)
Experience with endpoint management tools (Intune and/or JAMF preferred)
Exposure to cloud infrastructure (AWS preferred)
Familiarity with networking concepts such as DNS, firewalls, and routing
Strong communication skills and ability to support non-technical users
Ability to work independently and manage multiple priorities
Nice to Have
AWS administration experience
JAMF Pro / Connect / Protect experience
Ubiquiti or Juniper networking experience
Experience in healthcare, medical, or regulated environments
Location
Hybrid – Scottsdale, AZ (In-office Tuesday & Thursday).
Additional travel to other Arizona locations is required as needed. Occasional support for Texas sites may be required. Travel may occur on days outside of the standard in-office schedule.
Why This Role
This is a great opportunity for someone who enjoys being both hands-on and strategic—supporting day-to-day operations while also helping shape a growing, multi-location IT environment.
Why Join Red Mountain?
At Red Mountain Weight Loss, we combine medical expertise with a retail-level service mindset. Our technology infrastructure plays a critical role in supporting patient care, compliance, and multi-location operations. This role offers the opportunity to work closely with leadership, influence systems strategy, and support a growing organization.
Benefits & Perks
Comprehensive Coverage:Medical, Dental, Vision, Life Insurance, and 401(k)
Exclusive Discounts:Employee savings on weight loss programs, med spa services (including injectables), and retail products
Career Advancement:We prioritize internal promotion and leadership development
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