Microsoft 365 Administrator - Human Resources Division

Company : Human Resources Division

Job Type : Full Time

Nashville, Tn

Number of Applicants

000+

Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Microsoft 365 Administrator - Human Resources Division

Microsoft 365 Administrator
Tennessee Department of State
Information Technology Division

POSITION LOCATION: Nashville, TN

Mission: The mission of the Office of the Secretary of State is to exceed the expectations of our customers, the taxpayers, by operating at the highest levels of accuracy, cost-effectiveness, and accountability in a customer-centered environment.

Supervisor: Director of Information Technology
Location: Nashville, TN

Summary: The Microsoft 365 Administrator is responsible for maintaining the assigned server, systems, and ancillary applications and providing technical administration support for the organization's web-based Active Directory, productivity, collaboration, document management, and email platform(s).

Duties/Responsibilities

Configure and maintain key components of Office 365 applications, including Exchange and Active Directory.
Monitor system maintenance and escalate issues to Microsoft.
Monitor application health and functionality; review system events and messages; analyze usage and storage trends.
Work with business stakeholders across multiple departments to leverage Office 365 capabilities to design solutions meeting business expectations.
Maintain proper security measures by managing governance policies and permission groups; audit and review content for data integrity and compliance.
Design, Plan, and Execute Office 365 migrations including Exchange Online, OneDrive, In-Tune, SharePoint Online, and MS Teams
Stay current on Office 365 features and capabilities, including availability, reliability, performance, monitoring, backup, and security
Participate in compliance and security reviews, including working closely with internal teams to build security, reliability, and scalability into the Office 365/Exchange architecture
Educate clients on collaboration tools, policies, and best practices
Collaborate on Windows 10 image and patch management
Participate in PC deployments
Design and plan for Identity Management and Directory Sync supporting O365 workloads
Serve as a subject matter expert on the Microsoft ecosystem
Perform other duties as assigned.

Minimum Qualifications
Education and Experience

Education equivalent to graduation from an accredited two-year college with an associate degree in information systems, computer science, or another related field.
5+ years of information technology support service.
5+ years of experience administering SharePoint and/or Exchange.
5+ years of experience in a technology support role with exposure to cloud environments.
Experience administering or supporting infrastructure systems is preferred.
Experience in administering Office 365

Knowledge and Abilities

Strong technical skills with Microsoft network and PC operating systems, including advanced system administration and expert knowledge of one or more Office 365 applications, preferably SharePoint or Exchange.
Working knowledge of IIS, Active Directory, Microsoft SQL, and Windows Server.
Working knowledge and intermediate skills in Exchange mailbox management.
Extensive practical knowledge in troubleshooting, principles, and issue resolution techniques.
Excellent customer service and problem-solving skills with the ability to work independently while supporting a team environment.
Solid analytical skills with strong attention to detail and concern for data accuracy.
Strong organizational, process, and project management skills with the ability to prioritize workload, multitask, and meet deadlines in a fast-paced environment.
Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics.
Solid understanding of cloud environments.
Experience with PowerShell and scripts to maintain M365 infrastructure.
Ability to provide basic troubleshooting over the phone.
An employee in this classification must be a team player with strong interpersonal skills.
Ability to work unsupervised in a conscientious manner.
Ability to work effectively in a mobile work environment.

Physical Requirements

Must have and maintain a valid driver’s license, good driving record, and be willing and able to travel independently throughout the state, including overnight travel.
Ability to handle boxes and equipment weighing a minimum of forty (40) pounds.
Requires normal visual acuity and field of vision, hearing, and speaking.

Health, safety, and collections security

Assist the organization in creating a safe and healthy working environment by working safely with the equipment provided.
Follow instructions given for health and safety purposes and immediately report any unsafe working practices or hazardous working conditions.
Take whatever measures are necessary to protect materials, property, and/or the collections from loss, mutilation, or theft.

Salary: Commensurate with experience and the State of Tennessee benefits package.

Original job Microsoft 365 Administrator - Human Resources Division posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Apply Now

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

About the Company

Human Resources Division

State of Tennessee - TN.gov

Similar Microsoft 365 Administrator Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Microsoft 365 Administrator - Human Resources Division

Job Description - Microsoft 365 Administrator - Human Resources Division

About the Company

Similar Microsoft 365 Administrator Jobs in the US

Mobile Apps