Microsoft Power Platform Operation Engineer - Japanese

▶︎ Job Details
・Job Title: Engineer (Power Platform Operations) 
・Work Location: Torrance, CA
・Employment Type: Full-time/Permanent
・Salary: DOE (71-8K per yr) + excellent full benefits
・Visa Support: No
・Language Requirement: English / Japanese
・Client : IT Services
・End Client : Japanese Automotive

▶︎ Position Overview
Our client is seeking a skilled Engineer (Power Platform Operations) to support an automotive industry client. This role primarily focuses on Power Platform operations and requires close coordination with the client. 

▶︎ Key Responsibilities
1 : Power Platform Operational Support
・Day-to-day operational support for:
    - Power Apps
    - Power Automate (Cloud Flows)
    - Power Automate Desktop (RPA)
    - Power Virtual Agents
    - Dataverse
・Troubleshoot incidents and coordinate issue resolution
・Oversee RPA bot monitoring and runtime issue handling
・Support environment governance (DLP policies, environment monitoring, coordination related to COE dashboards)
・Manage access control and environment provisioning requests
・Escalate complex issues to Microsoft Support when necessary
・Serve as a dedicated operational support resource for U.S.-based and Japan-based members regarding Power Platform–related matters.
・While new large-scale development is not a primary responsibility, the role requires the ability to understand, troubleshoot, and perform minor low-code enhancements within existing Power Apps and Power Automate solutions.

2. Cross-Border Team Coordination
・Bridge communication between English-speaking and Japanese-only members
・Ensure alignment between on-site operations and offshore support teams
 
3. Client Communication
・Maintain close communication with the client regarding operational matters
・Participate in operational meetings and status reviews
・Provide feedback and improvement suggestions based on operational experience

▶︎ Qualifications
・2+ years of hands-on experience supporting Microsoft Power Platform solutions
・Ability to read, understand, and modify existing Power Apps and Power Automate flows
・Experience supporting Power Automate Desktop (RPA) environments is preferred
・Understanding of Dataverse and Power Platform environment governance concepts
・Strong coordination and cross-team communication skills
・Business-level proficiency in Japanese
・Must be authorized to work in the U.S. without sponsorship
・Must be available for on-site work in Torrance, CA
・Ability to collaborate effectively within a client-side Power Platform team environment

Preferred Qualifications
・Experience working in bilingual (Japanese-English) enterprise environments
・Experience coordinating cross-border operational teams
・Experience supporting automotive or manufacturing industry clients