Middle Technical Writer

N-iX is one of Ukraine’s fastest-growing and most recognized tech companies, partnering with global industry leaders and Fortune 500 clients. With major development centers in Lviv, Kyiv, Ivano-Frankivsk, and growing hubs across the country, we unite 2,400+ talented professionals globally. Enjoy flexible working formats, vibrant professional communities, extensive growth opportunities, and a supportive culture that has earned recognition from DOU and EY as a top IT employer in Ukraine.

You will own and continuously improve N-iX-wide client-facing content that supports business development: case studies, capability/solution presentations, and other sales-enablement materials. Your work will help teams explain N-iX delivery outcomes and technical expertise clearly, consistently, and credibly across domains.

We are open to candidates who demonstrate strong potential and motivation to grow in solution writing and business-facing communication.

Responsibilities

• Own SDO-wide production and maintenance of case studies, one-pagers, and PowerPoint/Google Slides presentations for business development needs (primary focus).


• Drive the full content workflow end-to-end.


• Translate complex technical concepts into clear, value-oriented narratives, selecting the right level of technical depth for a business development audience.


• Maintain consistency across existing materials by applying and evolving templates, tone/voice, structure, and terminology (a “single standard”).


• Embed and maintain supporting visuals (simple diagrams, flows, architecture overviews) that strengthen the story and improve comprehension.


• Ensure materials are accurate, evidence-based, and compliant with internal confidentiality rules (including what can/can’t be shared externally).


• Use AI tools responsibly to accelerate drafting, summarization, and analysis—while ensuring final content quality and factual correctness.
  
  

Requirements

• 2+ years (or equivalent) experience in technical writing / solution writing / technical communications with a portfolio of case studies and/or presentations.


• Ability to work with multiple stakeholders and manage reviews: comfortable interviewing SMEs, driving feedback cycles, and meeting deadlines.


• Strong writing skills in English: clarity, structure, concise phrasing, and the ability to adapt tone for different audiences.


• Strong presentation/document craft:


• Tools: confident with PowerPoint / Google Slides, Google Docs, Confluence, and Jira (primarily for process/task tracking). Google Gemini/ChatGPT/Claude for working with content.


• Ability to handle multiple parallel requests and prioritize by business deadlines.
  
  

Nice to have

• Experience with sales enablement content (capabilities decks, solution overviews, pitch support), and/or with structured content libraries and template systems.


• Familiarity with light diagramming tools (e.g., draw.io, Lucidchart, Miro, Figma) and basic visual communication principles.