Sales Manager, Mid-Enterprise

About the Role

Klaviyo is seeking a Mid-Enterprise Sales Manager to lead a team of hybrid Account Executives responsible for both net-new customer acquisition and expansion within existing accounts.

Mid-Enterprise is a critical growth segment for Klaviyo and plays an important role in our continued move upmarket. The team operates across a wide range of deal types, from high-velocity run-rate opportunities to larger, more complex multi-product deals. Success in this role requires strong judgment, prioritization, and execution discipline.

This role is for leaders who consistently raise the bar on talent, execution, and accountability. You will be expected to make clear tradeoffs across velocity and complexity, coach to root causes rather than symptoms, and hold yourself and your team to measurable performance standards. The impact of this role is highly visible, and success depends on ownership, clarity, and comfort operating without ambiguity.

What You’ll Do

• Lead, coach, and develop a team of hybrid Account Executives across net-new and expansion motions


• Develop reps into consistent top performers with a clear focus on skill development, deal execution, and accountability


• Coach across a spectrum of deal types, including high-velocity run-rate opportunities and larger complex deals in the $500K–$1M+ range that involve multiple stakeholders, products, and internal teams


• Support multi-product selling by helping reps position the right solutions, align products to customer needs, and expand relationships over time as customer value increases


• Own territory strategy and account planning to ensure reps prioritize the right accounts, balance prospecting with expansion, and manage time effectively across a mixed book of business


• Diagnose performance using leading indicators, identify points of leverage, and take decisive action to improve results


• Use AI and data to improve deal inspection, coaching effectiveness, forecast accuracy, and overall sales efficiency


• Partner closely with Marketing, Product, Solutions Engineering, Legal, Finance, RevOps, Enablement, Partnerships, and senior sales leadership to drive successful outcomes


• Partner with BDR leadership to ensure consistent pipeline generation and sufficient coverage on a rolling basis to achieve targets
  
  

What You’ll Need

• A proven track record of developing sales reps into top performers


• Experience managing hybrid sales motions that include both net-new acquisition and expansion


• Experience operating in high-velocity sales environments while also supporting complex high-value deals


• Strong understanding of multi-product selling, territory management, and account planning


• Demonstrated ability to diagnose performance issues and act on points of leverage


• Experience working cross-functionally in complex deal environments


• Comfort using AI tools to drive efficiency, improve execution, and enable seller success


• Required experience using MEDDPICC to inspect deals, coach execution, and drive forecast accuracy

Experience & Qualifications

• 4+ years of experience as a Mid-Market, Enterprise, or Strategic Account Executive


• Proven track record as a consistent top sales performer


• 2+ years of sales management experience, preferably in mid-market or enterprise sales


• Experience selling or managing within a multi-product software environment


• Background in high-growth SaaS or modern software sales organizations preferred


• MarTech experience is a plus

What Success Looks Like

Within 12 months, you will have built a team that delivers predictable results across both net-new and expansion and can clearly explain why they are winning or losing deals. Performance will be driven by skill development, execution quality, and disciplined prioritization rather than volume alone. Pipeline quality and forecast accuracy will improve without sacrificing velocity. Territory and account planning will become a clear competitive advantage. Your team’s results and operating standards will be visible benchmarks within Mid-Market and beyond, and you will be recognized as a high-leverage people leader who helps shape how Klaviyo continues to move upmarket.

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