Mid-Level Unified Communications (UC) Engineer

Company Overview:
Join a fast-growing company highly experienced in cyber security, cloud computing, virtualization, big data analytics, and project management!  IMTS offers competitive compensation, excellent benefits including tuition reimbursement and employer-contributed 401K, and referral bonuses.  We work with the best customers on-site at top government agencies.

Job Title: Mid-Level Unified Communications (UC) Engineer
Primary Location: Clarksburg, WV
Clearance: Active Top-Secret (TS) clearance with Full Scope Polygraph eligibility

Position Summary:
We are seeking a skilled and motivated Mid-Level Unified Communications Engineer to support mission-critical voice, video, and data communication systems within a secure facility in Clarksburg, WV. This position requires technical expertise in unified communications (UC), as well as experience in engineering, implementation, and support of large-scale telecommunications systems. Candidates must hold a Top-Secret clearance with eligibility for Full Scope Polygraph.

Responsibilities:

• Provide technical direction and analysis for UC and telecommunications systems, including voice, video, and data integration
• Plan, design, configure, integrate, install, and maintain complex communication networks in secure environments
• Apply engineering principles and theory to propose new design solutions and configuration alternatives for UC systems
• Analyze network performance, traffic flow, access methods, transmission techniques, and protocol integration with computer systems
• Perform advanced engineering or analytical tasks within various telecom areas such as network design, engineering, implementation, or operational/user support
• Troubleshoot complex issues across multiple UC technologies and audio applications
• Collaborate with stakeholders to understand requirements and ensure successful delivery of telecommunication solutions
• Maintain technical documentation and ensure compliance with security protocols and standards
• Provide end-user support and training as needed, with excellent customer service and communication skills

• Active Top Secret clearance with eligibility for Full Scope Polygraph
• Bachelor’s degree in Telecommunications, Computer Engineering, Information Technology, or a related field; OR four (4) years of directly related experience
• Demonstrated experience in UC environments including voice, video conferencing, and data communications systems
• Proficiency in configuring and supporting audio technologies and conferencing platforms
• Strong troubleshooting abilities and experience interacting with technical and non-technical stakeholders
• Understanding of telecom protocols and transmission techniques

• Experience working in classified or secure government environments
• Hands-on knowledge of unified communication platforms (e.g., Cisco Unified Communications Manager, Microsoft Teams, Zoom, VTC systems)
• Familiarity with AV integration and supporting cross-functional systems (audio, video, data)
• Certifications such as CCNA Collaboration, CompTIA Network+, or similar are a plus