Millwork Field Service Technician

Description

Hammond Lumber Company, voted 2024's Best Places to Work in Maine and 2024's Best Company To Work For In New Hampshire, is seeking a Full-Time Millwork Field Service Technician for our Ellsworth, Maine location.   

This position would primarily cover northern and eastern Maine, but may require travel outside of that territory at times. Our technicians serve customers from all 22 Hammond Lumber locations across Maine and New Hampshire and are skilled in resolving a wide variety of window and door issues across multiple brands.  Our techs are equipped with a service vehicle and proper tools and training to perform their work. With manageable service territories, they are also able to return home to their families at the end of every day.  

Full Time Benefits

• Medical Insurance & Prescription Drug Plan
• Dental Insurance
• Flexible Spending Account
• Health Savings Account
• Employee Purchase Discount
• 401(k) Plan
• Discretionary Bonuses
• Paid Holidays
• Paid Time Off
• Volunteer Time Off
• Group Life and Accidental Death & Dismemberment Insurance
• Short Term Disability Insurance
• EAP and Work Life Plan
• Paid Parental Leave
• Employee Outings
• Employee Charge Accounts

Requirements

• An ideal candidate would have prior hands-on experience either as a builder/installer or a service technician. 
• 1-2 years+ prior experience in the building industry preferred.
• Any window brand specific certifications are a plus.   
• This candidate should have strong technical abilities and a general understanding of window anatomy/operation.
• This individual will need to be able to work independently during most of the day, but also communicate and work effectively as part of a team.
• Effective communication skills along with a positive and professional attitude are key traits that are important for this candidate to have.  A background in customer service of any kind should give this candidate some great tools to add to their toolbox. 
• Strong critical thinking and problem-solving skills would serve this candidate well.  
• Position requires heavy lifting and the ability to work off of a ladder.
• Must be proficient with using a smartphone or tablet and have familiarity with Microsoft Outlook.
• Flexibility and adaptability are important skills to have.
• The candidate must have a valid driver’s license and be able to prioritize timeliness.