Miner Maintenance Supervisor - Repair Lab

About Riot Platforms

Riot is a Bitcoin mining and digital infrastructure company focused on a vertically integrated strategy. The Company has Bitcoin mining data center operations in central Texas and Kentucky, and electrical switchgear engineering and fabrication operations in Denver, Colorado.

Our mission is to positively impact the sectors, networks and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows the Company to achieve best-in-class execution and create successful outcomes.

Riot is advancing its Bitcoin mining operations through cutting-edge innovation, strategic expansion, and targeted procurement. Join us in building the world’s leading Bitcoin-driven infrastructure platform. 

Key attributes we are looking for

At Riot, our team members have unparalleled opportunities to work on groundbreaking initiatives that are shaping the future of our company. Our innovative spirit has positioned us as a leader in the industry, driving advancements that are setting new standards at the intersection of Bitcoin mining and energy.

If you are passionate about Bitcoin and eager to be part of this dynamic sector, Riot is where your journey begins. We value creativity, innovation, and a relentless drive to enhance organizational efficiency. With strong communication skills and the ability to multitask, you excel at identifying problems and delivering effective solutions. You take initiative, work independently, and maintain a sharp attention to detail. At Riot, our employees aren’t just part of the future—they’re creating it.

About the role

The Miner Maintenance Supervisor (Repair Lab) is responsible for leading a team of electronics repair technicians in the maintenance and repair of ASIC mining equipment. This role oversees workflow efficiency, inventory control, billing processes, and ensures compliance with safety standards and company policies. The ideal candidate possesses strong technical expertise, leadership abilities, and organizational skills to maintain high service quality and operational excellence. This position is based out of our Rockdale, TX location.

Essential Functions

Responsibilities include, but are not limited to:

• Supervise and coordinate daily activities of 5–10 electronics repair technicians.
• Maintain accurate, up-to-date maintenance logs and generate weekly reports for upper management.
• Monitor and manage inventory levels, oversee proper parts usage, and process timely parts requests.
• Oversee warranty and non-warranty billing processes, ensuring accuracy and alignment with manufacturer guidelines.
• Develop, document, and deliver training procedures to ensure consistent quality among new and existing technicians.
• Ensure accurate documentation and records for all repair and maintenance activities.
• Monitor repair workflows, implement process improvements, and reduce operational downtime.
• Enforce safety protocols and ensure adherence to company policies and industry regulations.
• Receive directives from the Miner Maintenance Manager and assign workflows accordingly.

Knowledge, Skills, and Abilities

• Proven knowledge of electronics repair and maintenance, with experience in ASIC miners (e.g., Bitmain, WhatsMiner) preferred.
• Strong understanding of electronic diagnostics, maintenance procedures, and ESD-safe practices.
• Proficient with inventory management systems and repair tracking software (e.g., ERP, RMA tools).
• Solid organizational skills with strong attention to detail in documentation and reporting.
• Ability to manage billing processes and interpret warranty service agreements.
• Effective leadership and communication skills; capable of training, mentoring, and motivating a technical team.
• Basic proficiency in Microsoft Office Suite (Excel, Word) or Google Workspace.

Education and Experience 

• High school diploma or equivalent required.
• Associate degree or technical certification in electronics or a related field preferred.
• Minimum of 3 years’ experience in electronics repair, maintenance supervision, or a closely related technical role.

Compensation and Benefits 

• Competitive salary commensurate with experience
• 401k plan with company matching
• Great medical, vision, and dental plans to choose from
• Long-term and Short-term disability
• Additional benefit options (Employee Assistance Program, Pet Insurance, and more)
• Flexible Spending Accounts
• Generous PTO and Paid Holidays
• A fun company culture with tremendous growth opportunities!