MIS Officer

Role & Responsibilities

• Collect, enter, update, and maintain accurate data received from different departments and company systems.


• Prepare daily, weekly, monthly, and other periodic MIS reports as required by management.


• Verify data accuracy, completeness, and consistency and coordinate with concerned staff to correct errors or missing information.


• Maintain and update MIS databases, Excel sheets, dashboards, CRM/ERP records, and other reporting systems.


• Consolidate information from different departments and prepare summarized reports for management review.


• Prepare reports related to sales, customer activities, support operations, attendance, business operations, and other areas as assigned.


• Monitor departmental data and performance information and highlight pending activities, gaps, inconsistencies, and important observations to the concerned senior.


• Prepare dashboards, charts, tables, and other presentations to clearly communicate business information and performance.


• Coordinate with department heads and staff to collect required information and ensure timely submission of departmental reports.


• Maintain proper records of MIS reports, source data, reporting formats, and other related documents for future reference.


• Assist management in preparing customized reports, data analysis, and information required for business planning and decision-making.


• Monitor recurring data and reporting issues and recommend improvements to data collection and reporting processes.


• Ensure the confidentiality and security of company, customer, employee, financial, and operational information.


• Support the standardization and improvement of MIS processes, reporting formats, and data management procedures.


• Perform any other MIS, reporting, data management, or administrative responsibilities assigned by management. 

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• Bachelor's degree in Management, Business Administration, Information Technology, Computer Science, or a related field.


• Minimum 1–2 years of experience in MIS, reporting, data management, business operations, or a similar position.


• Strong knowledge of MS Excel, including formulas, charts, and data analysis.


• Knowledge of ERP, CRM, database, or other business management systems will be an advantage.


• Good understanding of data collection, verification, reporting, and analysis.


• Good written and verbal communication skills in Nepali and English.


• Ability to maintain confidentiality and handle sensitive information responsibly. 

Competencies: 

• Strong attention to detail and accuracy.


• Good analytical and problem-solving skills.


• Strong data management and reporting skills.


• Good knowledge of MS Excel and reporting tools.


• Ability to identify errors, gaps, and inconsistencies in data.


• Good communication and coordination skills.


• Strong organizational and time-management skills.