The Water Operations Technician supports centralized remote operations for water treatment plants and Salt Water Disposal (SWD) systems. This role operates primarily from a SCADA-based control room environment, providing full remote monitoring, control, troubleshooting, and coordination with field personnel to ensure safe, compliant, and efficient water operations. This position requires strong technical aptitude, excellent computer skills, and the ability to independently manage systems under high-pressure operational conditions.
Key Responsibilities
System Monitoring & Control
Monitor water treatment plants, Salt Water Disposal (SWD), and distribution networks via SCADA
Track and analyze flow rates, pressures, reservoir levels, and system alarms
Perform full remote control of systems including opening/closing valves and adjusting pumps and inlets
Respond to alarms and initiate corrective actions promptly
Remote Operations & Coordination
Coordinate with field operators, I&E technicians, electrical crews, and maintenance personnel
Dispatch field resources when issues cannot be resolved remotely
Maintain continuous communication during maintenance, outages, or emergency situations
Data Management & Reporting
Record operational data, incidents, and maintenance activities
Generate daily, weekly, and monthly performance reports
Document incidents and operational changes accurately using logs and spreadsheets
Compliance & Safety
Ensure operations comply with regulatory water quality and safety standards
Follow emergency response protocols during system failures or contamination events
Continuous Improvement
Participate in system upgrades, training, and operational improvements
Identify and recommend process improvements for reliability and efficiency
Skills & Qualifications
5–10 years of relevant water operations or control room experience
SCADA remote control room experience (required)
Ability to fully control systems remotely (100% ownership)
Strong HMI navigation skills
Advanced computer skills, including Excel spreadsheets and reporting
Strong analytical and problem-solving skills
Ability to make quick, sound decisions during system failures or emergencies
Excellent verbal and written communication skills
Preferred
Salt Water Disposal (SWD) operations experience
Instrumentation & Electrical (I&E) experience
Basic electrical and mechanical knowledge related to pumps, valves, and instrumentation
Familiarity with data logging and monitoring software
Training
Approximately one month of hands-on training, shadowing experienced personnel
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