Miss Lucille's Cafe - Shift Manager - Front of House

Shift Manager at Miss Lucille’s Cafe!

Are you passionate about leading a team, creating a welcoming atmosphere, and ensuring top-notch customer experiences? Miss Lucille’s Cafe is searching for a motivated and energetic Shift Manager to join our crew! If you excel in a fast-paced, customer-driven environment and are eager to elevate your leadership skills, this is the perfect opportunity for you.

What You’ll Do: As a Shift Manager, you’ll be a key leader in ensuring smooth operations when the Front of House Manager or other leadership is unavailable. Your responsibilities will include:

• Assigning duties to team members based on their strengths and operational needs.


• Providing hands-on leadership and guidance to ensure efficient shift operations.


• Training new and current team members on processes, customer service, and best practices.


• Addressing guest inquiries and resolving any concerns with professionalism and positivity.


• Upholding company policies and ensuring compliance with health and safety standards.


• Managing cash handling procedures, including balancing cash drawers and preparing deposits.


• Cultivating an inviting and enjoyable guest experience that aligns with Miss Lucille’s Cafe’s commitment to excellence.

What We’re Looking For: We’re looking for a leader who thrives in a team environment. Ideal candidates will possess:

• Strong communication and interpersonal skills.


• Leadership abilities such as decision-making, goal-setting, and motivating a team.


• Problem-solving and conflict resolution skills to address challenges effectively.


• Excellent organizational and time management capabilities.


• Customer service expertise and a dedication to creating positive guest interactions.


• Comfort with technology, including register systems and scheduling software.


• Experience in food service or hospitality is a plus.

Your Schedule:

• Flexible availability, including daytime, and weekend shifts.

Physical Requirements:

• Ability to stand for extended periods and perform various tasks efficiently.


• Capability to lift at least 20 pounds.

Why Join Miss Lucille’s Cafe? We value our team members and offer benefits including:

• Health, Dental, and Vision Insurance.


• Paid Time Off (PTO).


• Employee discounts.


• Life, AD&D, Hospital Indemnity, and Accident Insurance.


• Short-Term Disability coverage.

Who We Are: Miss Lucille’s Cafe is part of Project 2231, a family-owned hospitality and entertainment company dedicated to creating joyful experiences for our community. As a part of Miss Lucille’s Marketplace, our cafe is a cornerstone for great food, welcoming service, and a warm atmosphere.

Ready to Lead and Grow with Us? If you’re excited about leading a team, delivering exceptional service, and making a meaningful impact, we’d love to hear from you. Apply today and be part of something special!