Mission Critical - Operations Leader

About the Position: 

At EEI, we believe in doing things the right way, with excellence, integrity, and genuine care for our people. As an employee-owned company, our People First culture is rooted in trust, accountability, and shared success. 

As an Operations Leader, you'll play a key role in leading some of the most sophisticated data center operations in the industry. You'll provide leadership to Team Leaders and project teams across multiple sites, ensuring projects are delivered safely, efficiently, and with the operational excellence our clients expect. You'll serve as a trusted leader who helps teams succeed, supports client relationships, and drives performance across your region. 

In this role, you'll focus on developing people, coordinating resources, solving operational challenges, and ensuring consistency across mission critical projects. You'll work closely with project teams, clients, and EEI leadership to strengthen operations, improve performance, and support continued growth. 

This position is ideal for an experienced leader who enjoys mentoring others, building strong teams, solving complex challenges, and making a tangible impact on both people and business performance. 

Essential Responsibilities: 

• Lead and Develop Teams: Coach, mentor, and support Team Leaders and project teams while fostering accountability, growth, and engagement. 
• Drive Operational Excellence: Oversee operations across assigned mission critical sites and ensure projects are delivered safely, efficiently, and consistently. 
• Manage Resources Effectively: Coordinate staffing, workforce planning, and resource allocation to balance workloads and meet project demands. 
• Strengthen Client Relationships: Serve as a trusted partner to clients by proactively addressing concerns, resolving challenges, and delivering exceptional service. 
• Support Financial Performance: Help drive profitability through labor planning, forecasting, budget oversight, and proactive operational decision-making. 
• Improve Processes and Performance: Identify opportunities for continuous improvement in quality, safety, operational execution, and team effectiveness. 
• Contribute to Growth: Support project development, proposals, strategic planning, and initiatives that strengthen existing client partnerships and expand service offerings. 

Qualifications: 

Required 

• Bachelor's degree in Engineering, Construction Management, Business, or a related field; equivalent experience may be substituted. 
• Demonstrated experience leading teams, supervisors, or operational groups in a complex environment. 
• Strong organizational, resource planning, and project management skills. 
• Proven ability to manage multiple priorities and make sound decisions in fast-paced environments. 
• Strong communication, coaching, leadership, and relationship-building skills. 
• Experience supporting financial performance, operational effectiveness, and business objectives. 
• Ability and willingness to travel regularly in support of project sites, teams, and clients. 

Preferred 

• 5+ years of experience in mission critical, data center, healthcare, laboratory, or other high-reliability environments. 
• Experience leading Team Leaders, supervisors, or multi-site operations. 
• Experience with workforce planning, staffing strategies, and operational resource management. 
• Professional certifications such as PMP, PE, LEED AP, CxA, BCxA, AABC, NEBB, or similar credentials. 

Working Conditions: 

Typical Travel: Up to 75% (Regular travel to project sites will be required.) 

Work Environment: Hybrid environment of office and in field for site visits. Site visits may include exposure to construction environments, uneven grounds, varying weather conditions, and field interactions. 

Physical Requirements: Must be able to perform site inspections, which may include walking project sites, climbing ladders, occasionally lifting and carrying up to 50 lbs, and working in confined spaces when needed. Reasonable accommodation may be provided. 

Reports to: May report to Senior Operations Leaders, Regional Operations Manager, Area Manager, or?Mission Critical Associate. 

Supervisory duties: Supervises 4-6 Team Leaders, with an overall team total of 30-60 team 

Partners with: Works closely with other Operations Leaders, Associates, Principals, and Directors. This role will also work with People Services, Finance/Accounting, Admin, Business Development, Marketing, etc. for project development/success, and team growth & development. 

Key Representative to: EEI clients, contractors, vendors and project stakeholders. 

About EEI: 

EEI is a recognized leader in facility and energy consulting. We deliver innovative, performance-focused solutions that maximize building performance, extend system lifecycles, and reduce utility costs. This dedication has earned us trusted partnerships with Fortune 500 organizations, national healthcare networks, prestigious universities, and leading government agencies. 

Nationally recognized for building commissioning and building performance, EEI also provides facility assessments, master planning, energy audits, and technical program management, supported by specialty teams serving healthcare, data center, and mission-critical facilities. 

Our reputation is built by the people who lead our work every day. That’s why our values aren’t just words, they are lived out daily in how we make decisions, build trusted relationships, and deliver quality. As an employee-owned company, we share success through our Employee Stock Ownership Plan (ESOP), reflecting our commitment to building something meaningful together. And as EEI rapidly grows, we’re looking for talented people who want meaningful work, a supportive team, and room to grow. 

Learn more at https://eeibuildingperformance.com/. 

Benefits:  

Taking care of our people is our highest priority. We’re committed to creating a workplace where our people are supported through meaningful connection, genuine care, and real opportunities to grow. That’s why we provide the benefits, tools, and resources our team needs to thrive and do their best work.  

•  Employee Stock Ownership Plan (ESOP); 100% employer funded 
• Health, dental, and vision insurance 
• Flexible Spending Accounts (FSAs) 
• Health Savings Accounts (HSAs) 
• Company-paid LTD, STD, and basic life insurance 
• Voluntary life, accident coverage, critical illness, and hospital indemnity insurance 
• Profit-sharing + discretionary performance bonuses 
• 401(k) retirement plan with company match; 100% immediate vesting 
• Vacation + sick time 
• Eight (8) paid + two (2) floating holidays 
• Parental Leave 
• Milestone Travel Award (Every 5 Years) 
• Remote first company 
• Paid certifications, seminars, and conferences 
• Professional development opportunities 

Equal Opportunity Employer

EEI is a proud equal opportunity employer. We value a diverse workforce and are committed to an inclusive culture. EEI does not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Attention Search Firms / Third-Party Recruiters: EEI is not seeking assistance or accepting unsolicited resumes for this role. Resumes submitted without a valid written search agreement are the sole property of EEI; no fee will be paid if a candidate is hired.

EEI participates in E-Verify and will provide the federal government with your completed Form I-9 to confirm your work authorization in the United States.