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Mitarbeiter Gruppenreservierung (w/m/d) - Dresden

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Job Description - Mitarbeiter Gruppenreservierung (w/m/d) - Dresden

We are opening a new Hampton by Hilton hotel in Dresden in spring 2025, where you will benefit from the central location and charm of a brand new hotel. The Hampton by Hilton Dresden City Centre has 203 modern rooms, a garage, a bar and breakfast area as well as a business and fitness center. The proximity to the airport and popular tourist attractions such as the Frauenkirche will not only make the hotel a magnet for business travelers and tourists, but also offers our employees an attractive working environment.

Our hotel offers you the opportunity to get involved with us, to learn continuously and to grow personally and professionally. Join us now and become part of our team as a Group Reservation Agent.
Hampton by Hilton Dresden City Centre
  • Preparation of offers and contracts for individual and group reservations
  • Accepting, processing and handling individual reservations and group bookings 
  • Processing and monitoring of existing optional bookings, cancellation deadlines, name lists and upcoming arrivals and their reservation details 
  • Active sales and advising guests on the phone regarding the range of services on offer 
  • Preparation of function sheets and processing of general correspondence 
  • Communicating all details of individual and group arrivals to the relevant departments
  • Opportunities for development and promotion 
  • Structured online training courses for induction 
  • Regular staff appraisals with potential analysis
  • Flat hierarchies
  • Staff accommodation for the start
  • Bonus for recommending new employees
  • Bonus for standing in for colleagues at our other hotel locations
  • Guaranteed compensation for your overtime 
  • Subsidy for the Jobticket Germany
  • Employee rates from 19 euros in our own hotel portfolio and favorable employee rates with Hilton Worldwide
  • Discounts for friends and family within our hotel brands and with Hilton Worldwide 
  • Language courses as required
  • Employee events (e.g. summer party or Christmas party)
  • 25 % night surcharge
  • Numerous internal training opportunities (Hilton University)
  • Free cleaning of work clothes
  • Corporate benefits and Benefits.me program
  • Front office or reservation experience
  • Confident written and spoken German and English skills
  • Knowledge of the common hotel PMS programs
  • Good knowledge of Microsoft Office (Word, Excel, Outlook)
  • High service orientation, flexibility and organizational skills
You may still have questions. Then contact us in the HR department at +49 (030) 5858 383 74 or at [email protected]. Send us your application in pdf format to [email protected] (max. 15 MB), or upload your application directly via our applicant portal.  

Complete application documents not at hand? The resume is sufficient. 

Contact Person: Mario Albrecht, Hotel Manager

Original job Mitarbeiter Gruppenreservierung (w/m/d) - Dresden posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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