Mitigation Manager

Mitigation Manager – ARCO Restoration, Inc.

Location: Raleigh/Wilson, NC
Employment Type: Full-Time

ARCO Restoration, Inc. is a trusted leader in property damage restoration, helping families and businesses recover from water, fire, mold, and storm damage. We are seeking a Mitigation Manager with strong leadership and estimating experience to oversee our mitigation team and ensure projects are completed with excellence.

Key Responsibilities

• Lead and manage the mitigation department, supervising technicians and crew leaders.


• Provide clear direction, mentorship, and accountability to ensure team success.


• Prepare accurate time-and-materials estimates using Xactimate and Albi software.


• Oversee all phases of mitigation projects from emergency response through job completion.


• Ensure projects are delivered on time, on budget, and to industry standards (IICRC).


• Monitor job sites, review moisture readings, and approve project documentation.


• Act as primary contact for clients, adjusters, and internal staff during mitigation projects.


• Manage equipment, vehicles, and resources to maximize efficiency.


• Enforce OSHA, PPE, and company safety protocols.

Qualifications

• 3+ years of mitigation/restoration experience (water, fire, mold).


• 1–2 years of supervisory or management experience required.


• Estimating experience in Xactimate and Albi is required.


• Strong knowledge of time-and-materials estimating for restoration projects.


• IICRC WRT certification required; additional certifications (ASD, AMRT, CDS) preferred.


• Excellent leadership, organizational, and customer service skills.


• Valid driver’s license with clean driving record.

What We Offer

• Competitive salary (based on experience).


• Company vehicle, cell phone, and laptop.


• Health, dental, and vision insurance.


• PTO, holidays, and a supportive company culture.


• Ongoing training and professional development opportunities.

👉 If you’re a motivated leader with expertise in estimating and restoration, join ARCO Restoration, Inc. and help us rebuild what matters most.