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Mitigation Manager

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Job Description - Mitigation Manager

Mitigation Manager – ARCO Restoration, Inc.


Location: Raleigh/Wilson, NC
Employment Type: Full-Time


ARCO Restoration, Inc. is a trusted leader in property damage restoration, helping families and businesses recover from water, fire, mold, and storm damage. We are seeking a Mitigation Manager with strong leadership and estimating experience to oversee our mitigation team and ensure projects are completed with excellence.


Key Responsibilities



  • Lead and manage the mitigation department, supervising technicians and crew leaders.

  • Provide clear direction, mentorship, and accountability to ensure team success.

  • Prepare accurate time-and-materials estimates using Xactimate and Albi software.

  • Oversee all phases of mitigation projects from emergency response through job completion.

  • Ensure projects are delivered on time, on budget, and to industry standards (IICRC).

  • Monitor job sites, review moisture readings, and approve project documentation.

  • Act as primary contact for clients, adjusters, and internal staff during mitigation projects.

  • Manage equipment, vehicles, and resources to maximize efficiency.

  • Enforce OSHA, PPE, and company safety protocols.


Qualifications



  • 3+ years of mitigation/restoration experience (water, fire, mold).

  • 1–2 years of supervisory or management experience required.

  • Estimating experience in Xactimate and Albi is required.

  • Strong knowledge of time-and-materials estimating for restoration projects.

  • IICRC WRT certification required; additional certifications (ASD, AMRT, CDS) preferred.

  • Excellent leadership, organizational, and customer service skills.

  • Valid driver’s license with clean driving record.


What We Offer



  • Competitive salary (based on experience).

  • Company vehicle, cell phone, and laptop.

  • Health, dental, and vision insurance.

  • PTO, holidays, and a supportive company culture.

  • Ongoing training and professional development opportunities.


👉 If you’re a motivated leader with expertise in estimating and restoration, join ARCO Restoration, Inc. and help us rebuild what matters most.

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