Mitigation Project Manager

Position Title: Mitigation Project Manager (Confidential Client)

Location: Sheboygan, WI | On-site (office and customer sites)

Employment Type: Permanent

Compensation

• Salary: $60,000 - $70,000 annually

Benefits

• Full medical/dental/vision (1st of the month after 60 days)
• 401k with company match
• Employee parties
• Employee of the Month & Year; Employee of the Year receives a free vacation up to $3,500 value
• 2 weeks PTO and 1 week sick pay first year; 2nd year = 3 weeks PTO and 1 week sick pay
• Company vehicle provided (new one each year)

Company Overview (Confidential)

Our Client specializes in remediation and mitigation for residential and commercial/industrial clients that experience damage due to fire/smoke, water/mold, and other causes.

Position Summary

Responsible for the management of a variety of property damage claims including fire, water, wind, and collision. Candidates must possess excellent customer relation and communication skills, as they will be required to interact with individuals suffering from the traumatic experiences brought on by catastrophic events such as a house fire or water line break in the property. Candidates should be self-motivated and able to sell services in a fast-paced decision environment. Interview process: phone interview, then two in-person interviews.

Primary Functions

• Completes site inspections on all project assignments and gathers and inputs data compiled during field inspections to prepare accurate, timely field documentation


• Works directly with project payees such as property owners and insurers to address and resolve time-sensitive property damage


• Shows compassion with property owners, tenants, and project payees when dealing with their loss and provides regular project status updates to clients, stakeholders, and internal project teams


• Conducts risk assessments and analyses to identify potential environmental hazards and their potential impacts


• Monitors and documents project progress to ensure projects are on track with stated goals


• Maintains accurate logging of all relevant communication for each job file and ensures compliance with all third-party provider performance standards


• Manages a large amount of information with multiple, time-sensitive tasks


• Demonstrates problem solving, knowledge of general construction, and a command of property damage mitigation and restoration means and methods


• Creates summaries of services for assigned projects using field documentation, photos, moisture data and site visits


• Rotates through an on-call schedule, taking leadership when called out to emergency situations; required to work after hours and weekends, episodically


• Takes instruction from the assigned manager and communicates with them on a regular basis


• Performs other tasks as assigned

Must-Haves

• Mitigation/remediation experience


• Project management experience; 2-4 years' experience managing a small construction team or related experience


• 5+ years of industry/trades experience


• High School degree


• Valid WI driver's license


• No felonies on background


• Strong communication


• Working knowledge of siding, home building, and hand tools; ability to troubleshoot machinery, product and installation problems


• Knowledge of Microsoft Word, Excel, Outlook, Xactimate, PSA, Matterport, Google OneDrive, Encircle and Moisture Mapper


• Professionalism, empathy, detail orientation, time management, and commitment to customer service


• Able to move freely over uneven and/or debris-ridden sites, lift on a regular basis (occasionally up to 50 pounds), and perform post-disaster site inspections; travel within the region (tri-state area) may be required

Preferred Qualifications

• Associate's degree


• 6 years of related industry/business experience


• Trades experience


• Industry certifications (WI DHS Lead Safe Renovator, WI DHS Asbestos Inspector, OSHA, IICRC WRT, IICRC ASD, ICRA, IICRC FSRT, IICRC CDS, IICRC AMRT, NIMS, etc.)


• Customer service experience

Sponsorship Available: No