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Mitigation Technician

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Job Description - Mitigation Technician

Description

Production

Job Title: Mitigation Technician

Reports To: Director of Production

Serves: Property Owners, Property Managers, Project Managers, Subcontractors, Material Vendors

Company Overview: Since 1996, we have been the foremost leader in property restoration for South-Central Wisconsin's property owners and insurance providers. We consistently set new standards for excellence in restoration and are seeking exceptional individuals to join our expanding team. We are committed to fostering professional and personal growth among our team members through comprehensive training, mentoring, and diverse certifications. Our foundation is built on unwavering customer service, collaborative team dynamics, and impeccable integrity, securing our position as a market leader that ensures both job satisfaction and security. We are proud of our Team’s Culture and proudly uphold our Vision, Mission, and Values:

          - Our Culture:  Team ~ Tempo ~ Truth

          - Our Vision: To provide extraordinary care while serving people in their time of need.

          - Our Mission: To provide opportunities for great people to deliver Best in Class results.

          - Our Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Position Overview: The Mitigation Technician position is responsible for a high level of performance in clean up efforts for the customer’s property. This individual makes a difference through water mitigation, tarping, board up, mold remediation, carpet cleaning, and other services according to Paul Davis and industry specifications. The Mitigation Technician shows respect for the customer’s property and shares their sense of urgency.

Employee Benefits:

· Full Family Medical/Health Insurance Benefit (Up to 70% employer-paid monthly premium)

          - Generous employer paid medical deductible through an HRA

          - Domestic Partner coverage

· Life & Disability Insurance

· Affordable employee-paid dental and vision benefits

· Up to 4% match for 401k or Roth IRA (fully vested upon eligibility)

· Generous paid time off (PTO) along with 8 paid holidays

· Company-sponsored training and leadership development opportunities

· Company vehicle

Responsibilities:

Job Site Clean Up

· Provides services including but not limited to water mitigation, tarping, board up, mold remediation, asbestos/lead abatement, and carpet cleaning/reinstallation.

· Ensures timely and high-quality completion of assigned projects.

· Maintains all company equipment and a clean, properly stocked and organized truck.

Communication and Teamwork

· Communicates with other Paul Davis team members, customers, subcontractors, and material vendors.

· Be accessible by phone and participate, as necessary, in the on-call schedule.

· Assist in warehousing tasks, facility related tasks, and other team members when needed.

· Other duties as assigned.

Requirements:

Required:

· High School Diploma or GED

· Insurable driver’s license

Preferred:

· Experience within remodeling and/or restoration

· Current IICRC Certifications in Water and Fire

Physical Requirements:

· Walk and stand for long periods of time. 

· Ability to climb ladders and work from an aerial lift when necessary. 

· Frequent bending, kneeling, twisting, squatting, and crawling. 

· Work with materials over your head for short periods of time. 

· Lift and carry objects weighing up to 50 pounds regularly or 75 pounds occasionally. 

Competencies – Knowledge, Skills, and Abilities: 

· Focus and dedication to providing excellent customer service.

· Ability to use hand and power tools correctly and safely. 

· Comprehensive communication and interpersonal skills. 

· Sound risk management and documentation skills

Why Our Team Needs You: Our mission is to assist individuals in recovering from disasters such as fires, floods, and storms. Serving those in their time of need is both a challenging and rewarding career. Empathy and honesty are essential, as many homeowners have experienced significant losses and are often emotionally affected. Your role is crucial in building trust-based relationships and contributing to successful project completions as part of our dedicated team.

Paul Davis is an equal opportunity employer.

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