Mobile Response Peer Responder

The Choices Mobile Crisis Response Team is responsible for 24/7 mobile emergency responses for individuals experiencing an emotional, behavioral, and/or mental health crisis in Henry, Morgan, Johnson or Shelby Indiana Counties. The Mobile Crisis Peer Responder is a full-time position (40 hours/week) operating during scheduled shifts. The Peer Responder functions as a role model to peers; exhibiting competency in personal recovery and use of coping skills; serves as a consumer advocate, providing consumer information and peer support for consumers in outpatient and inpatient settings. The Peer Responder operates from a strengths-based perspective, collaborating with Choices’ Crisis Team, clinical leadership, and fellow responders. The Peer Responder performs a wide range of tasks to assist individuals in regaining optimal functioning within the community and mastery over their own recovery process. 

Essential Duties and Responsibilities

• Can articulate the mission, vision and services provided by the Choices and the Mobile Response Team and partners.


• Communicates the practice expectations of the Mobile Response Team to consumers, community partners, and funders.


• Can participate in shifts based on a fire house model.


• Responds to crisis referrals in person within 60 minutes.


• Work with individuals for 30 days post crisis to provide stabilizing connections to the community and peer support.


• Adheres to the policies and protocols established by Choices for the Mobile Response Program.


• Incorporates the guiding principles and values of Systems of Care into their interactions with Individuals experiencing a crisis, fellow team members, Choices staff and system partners.


• Communicates effectively with the Mobile Response Team Manager to ensure collaborative efforts and proactive response to issues and concerns.


• Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals.


• Ensures collection of all necessary service data.


• Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service.


• Willingly completes other duties as assigned to advance the mission of the Choices and the Mobile Response Team.

Qualifications

• High School Diploma or GED. Some college preferred


• 2 years participation in recovery and abstinence from drugs or alcohol and/or mental health, certification as a CHW, CRS preferred.


• Prior experience with mental health crisis response preferred.


• Strong communication and writing skills. Bi-lingual skills (Spanish) a plus.


• Familiarity with Systems of Care values and principles.


• Highly organized, and effectively manages multiple priorities simultaneously.


• Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes.


• Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media.


• Enthusiastic about advancing system change within the community.


• Valid driver’s license.


• Operational smart phone.


• Ability to work shifts that include evenings, holidays, and weekends.

Hourly Rate: $19.00 

Benefits Include:

• Medical, Dental, Vision


• Employer Paid Life Insurance, Short & Long Term Disability


• 401k Match


• Tuition Reimbursement


• Paid Parental Leave


• Generous PTO plan


• Qualified employer for the Public Service Loan Forgiveness Program