Mobile Service Advisor

Are you passionate about the automotive industry and providing top-notch customer service? We’re looking for an experienced Mobile Service Advisor to represent our Lincoln brand by delivering exceptional mobile service experiences directly to our customers. Be part of a forward-thinking dealership that brings convenience, quality, and care to our clients—wherever they are.

Benefits:

• Competitive Compensation: $40,760-$45,000


• 401(k) matching


• Dental insurance


• Employee discount


• Health insurance


• Health savings account


• Life insurance

Key Responsibilities:

• Serve as the primary point of contact for mobile service customers


• Schedule and coordinate mobile service appointments


• Clearly explain maintenance and repair recommendations


• Create accurate service estimates and invoices


• Collaborate with mobile technicians to ensure timely and high-quality service delivery


• Maintain customer records and follow up to ensure satisfaction


• Promote dealership services and build long-term customer relationships

Qualifications:

• Previous experience as a Service Advisor/ Appointment Scheduler in a dealership or service center (Ford/Lincoln preferred)


• Excellent communication, organizational, and customer service skills


• Strong technical knowledge of vehicle maintenance and repairs


• Valid driver’s license with a clean driving record


• Ability to work independently and adapt to a mobile work environment


• Professional, positive, and team-oriented attitude