Mobile Service / BDC Coordinator

Company : Bright Bay Lincoln

Job Description - Mobile Service / BDC Coordinator

Full job description

We are a family-owned business committed to delivering exceptional customer service. Join a team that values integrity, teamwork, and customer satisfaction.

Position Overview:

The Mobile Service / BDC Coordinator serves as the primary point of contact for customers scheduling mobile service appointments. This role requires strong communication skills and the ability to manage customer interactions via phone and internet efficiently.

Key Responsibilities:

Handle inbound and outbound calls to schedule mobile service appointments.

Respond promptly to customer inquiries via phone, email, and online platforms.

Coordinate with service technicians to ensure timely and accurate scheduling.

Maintain detailed records of appointments and customer interactions in the CRM system.

Provide exceptional customer service and resolve issues professionally.

Assist with follow-ups to confirm appointments and ensure customer satisfaction.

Qualifications:

Customer Service Experience: Minimum 1–2 years, preferably in a call center or automotive environment.

Strong verbal and written communication skills.

Proficiency in using internet-based tools and CRM systems.

Ability to multitask and work in a fast-paced environment.

Positive attitude and team-oriented mindset

Benefits:

Competitive pay.

Full benefits package available including:
- Health, dental, and vision insurance.
- Paid vacation.

Original job Mobile Service / BDC Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

About the Company

Bright Bay Lincoln

$$ up to 10k Sign On Bonus $$ Commensurate with experience We are seek...

Similar Mobile Service / BDC Coordinator Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip