Mobile Service Technician

We are looking for a Mobile Service Technician to join our growing team! The right candidate will have a strong service technician background, and be ASE certified. Previous experience is preferred.  The day-to-day duties include traveling in the Mobile Service van to customer workplaces, and homes to handle basic service needs and recalls. 

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

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  • Medical / Dental / Vision
  
  
  • Paid Time Off
  
  
  • Employer-paid life Insurance
  
  
  • Voluntary additional Life, Long-Term Disability, Critical Illness, and/or Accident Insurance
  
  
  • Employee Assistance Program (EAP)
  
  
  • Paid Holidays
  
  
  • 401(k) Salary Deferral Plan with Employer Match
  
  
  • Vehicle Purchase Discount Program
  
  
  • Discounts on Parts and Service
  
  
  • Employee Events and Recognition
  
  
  • Company-Paid Uniforms for Specified Positions
  
  
  • Paid Training Based on Position
  
  
  
  

Other Potential Compensation:

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  • Potential to earn Monthly Productivity Bonuses
  
  
  • Discretionary Bonuses
  
  
  • Incentive Awards
  
  
  • Employee Referral Bonuses
  
  
  • Years of Service Award Bonuses
  
  
  
  

Responsibilities: 

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  • Provide an exceptional customer experience to drive loyalty
  
  
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    Engage with many different customers each day and represent the dealership

    
    
  
  
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    Organize and prepare for the day’s appointments

    
    
  
  
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    Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner

    
    
  
  
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    Communicate with Parts Department and Mobile Advisor regularly to effectively manage production and customer communication

    
    
  
  
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    Accurately document vehicle repairs/work performed on the repair order

    
    
  
  
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    Stay informed of Ford technical bulletins and complete required training

    
    
  
  
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    Able to work occasionally in challenging weather conditions

    
    
  
  
  • Able to drive and maintain a company vehicle responsibly
  
  
  
  

Qualifications

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  • 2+ years of Service Technician experience preferred
  
  
  • High school diploma or equivalent
  
  
  • Ford Certification
  
  
  • Previous experience at a Ford dealership is preferred
  
  
  • C-level qualifications, including Diagnostic, Electrical, and Engine Repair
  
  
  • Dexterity, requiring a steady hand, excellent hand-eye coordination
  
  
  • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
  
  
  • Excellent customer service skills and strong use of technological devices
  
  
  • Positive, friendly attitude, along with an eagerness to improve
  
  
  • Enjoys working in a dynamic environment
  
  
  • Teammate with the ability to collaborate with others effectively
  
  
  • Ability to learn new technology, repair and service procedures, and specifications
  
  
  • Valid driver's license and clean driving record
  
  
  
  

• We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.