Mobile Service Technician

Location: Walterboro, SC
Schedule: Monday–Friday (No nights or Sundays)
Pay: Competitive hourly + productivity incentives
Benefits: Health, dental, vision, 401(k), paid vacation, training & certification

Walterboro Ford is expanding our Ford Mobile Service program and we’re looking for a motivated, reliable Mobile Service Technician to join our team. This role delivers dealership-quality maintenance and light repair services directly to customers at their home or workplace.

If you enjoy independence, customer interaction, and working with the latest Ford technology — this is a unique opportunity to grow with a fast-expanding service model.

What You’ll Do:

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  Perform scheduled maintenance at customer locations

  
  


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  Operate a fully equipped Ford Mobile Service van

  
  


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  Deliver a top-tier customer experience

  
  


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  Communicate clearly with customers and the service team

  
  


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  Represent the Walterboro Ford brand in the community

  
  

What We’re Looking For:

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  Automotive technician experience (Ford experience preferred)

  
  


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  Valid driver’s license & clean driving record

  
  


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  Strong work ethic and customer-first mindset

  
  


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  Ability to work independently and stay organized

  
  

Apply today and help us redefine service convenience in the Lowcountry.

Qualifications:

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  Automotive technician experience required

  
  


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  Ford certifications preferred (or willingness to obtain)

  
  


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  Valid driver’s license with acceptable driving record

  
  


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  Ability to lift up to 50 lbs and work outdoors as needed

  
  


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  Strong time management and organizational skills

  
  

Compensation & Growth:

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  Competitive hourly rate (based on experience)

  
  


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  Productivity or per-RO incentives (optional)

  
  


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  Factory training and certification opportunities

  
  


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  Growth path into Senior Technician, Shop Technician, or Mobile Service Lead

  
  

Position Summary:

The Ford Mobile Service Technician provides dealership-quality maintenance and light repair services at off-site customer locations using a fully equipped Ford Mobile Service vehicle. This position plays a critical role in customer satisfaction, retention, and brand trust by delivering professional, efficient, and friendly service outside the traditional shop environment.

Key Responsibilities:

Mobile Service Operations

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  Perform routine maintenance including:

  
  
  
  
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    Oil & filter changes

    
    
  
  
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    Tire rotations

    
    
  
  
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    Brake service (light)

    
    
  
  
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    Batteries

    
    
  
  
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    Filters

    
    
  
  
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    Recalls and software updates

    
    
  
  
  
  


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  Safely operate and maintain the Mobile Service van and equipment

  
  


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  Follow all Ford repair procedures and safety standards

  
  


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  Accurately document all repair orders, inspections, and services performed

  
  

Customer Experience

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  Greet customers professionally and explain services clearly

  
  


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  Provide transparent recommendations without pressure

  
  


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  Answer customer questions and build trust in the Ford brand

  
  


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  Ensure work areas remain clean and respectful of customer property

  
  

Communication & Coordination

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  Coordinate daily routes and schedules with the Mobile Service Coordinator

  
  


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  Communicate service findings and follow-up needs to advisors

  
  


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  Notify management of additional repair opportunities discovered onsite

  
  

Vehicle & Inventory Management

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  Maintain proper parts inventory on the Mobile Service vehicle

  
  


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  Report supply needs and restock as required

  
  


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  Keep the Mobile Service van clean, organized, and inspection-ready